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Plant Design with SmartDesign Error messages

Created: Jan 2, 2022 08:04:51Latest reply: Jan 10, 2022 07:16:07 218 8 0 0 0
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Dear Community!


I'm planing a new residential plant. At the moment I have some troubles to find proper components.


I want to use SUN2000-10KTL-M1 Hybrid Inverter with LUNA 2000 battery.

The roof is aligned south end west with some troubles with shades of trees and buildings.

Therefore I plan to use Optimizers.


I tried with several available PV modules and I have always troubles not fitting max. power cababilities of optimizers or max. MPP Input current of inverter.


SmartDesign software tells me there is a high current inverter SUN2000-10KTL-M1-13.5A available but I can not find such inverter in Europe.


I have attached datasheets of the 2 prefered modules and SmartDesign error messages.

 

Is there any more powerful optimizer available?


Can anybody say something to those erros.


BR,

stroker



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gzzz
Admin Created Jan 2, 2022 08:44:59

Hello, friend.

In your case, we recommend that you seek help from the PV Centre. You can send an email to the following email address, describing your problem and attaching your SN number.

Europe Email: eu_inverter_support@huawei.com  

China and Asia Pacific: solarservice@huawei.com    

Latin America Email: la_inverter_support@huawei.com

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user_4495775
user_4495775 Created Jan 3, 2022 05:44:12 (0) (0)
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All Answers
Hello,
We're working on your problem. Please be patient.
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user_4495775
user_4495775 Created Jan 3, 2022 05:44:19 (0) (0)
 
gzzz
gzzz Admin Created Jan 2, 2022 08:44:59

Hello, friend.

In your case, we recommend that you seek help from the PV Centre. You can send an email to the following email address, describing your problem and attaching your SN number.

Europe Email: eu_inverter_support@huawei.com  

China and Asia Pacific: solarservice@huawei.com    

Latin America Email: la_inverter_support@huawei.com

View more
  • x
  • convention:

user_4495775
user_4495775 Created Jan 3, 2022 05:44:12 (0) (0)
note  
Thanks for help!
I try to reach PV center in Germany.


BR
stroker
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gzzz
gzzz Created Jan 4, 2022 01:24:09 (0) (0)
 
PV center want's to know serial numbers of products. At the moment I need support from Product Management / Sales for new plants. We have troubles during planning process to choose correct products.

BR
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gzzz
gzzz Created Jan 10, 2022 10:39:52 (0) (0)
Hello, friend.
You can contact Huawei resellers at the following link.
https://solar.huawei.com/au/HowToBuy  

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