Ping the public IP on the router does not work

Hello friend,

If the destination host on the external network cannot be pinged, perform the following operations:

Run the display ip routing-table command to view the current routing table and check whether a correct route to the external network is configured on the NAT device. If the route configuration is incorrect, reconfigure the route according to the following conditions:

If the external IP address to be accessed by intranet users and the external interface of the NAT device are not on the same network segment, and the NAT device does not have a route, you need to configure a static route on the gateway so that the intranet packets can be forwarded through the correct interface after passing through the NAT device.

If the external IP address to be accessed by intranet users is on the same network segment as the external interface of the NAT device, you do not need to configure a static route.

Check whether the IP address of the external interface of the NAT device is correct to avoid conflicts with the external destination address. If not, reconfigure the NAT address pool.

Hope to help you!