PC Client server connection failure

The following message is displayed:

Solution:

1. Verify that the server settings on the PC client are correct.

   

   The server address is the IP address or domain name of the eServer, and the port number of the server is the default value, which is 8011.

2. On the PC where eSpace Desktop is installed, ping the IP address or domain name of the eServer and ensure that the network is properly connected.
3. Log in to the eServer and verify that the eServer service is normal.
4. On the BMU, verify that the unified gateway is successfully added and the parameters for interworking between the eServer and the unified gateway are correctly set.