Got it
Huawei Enterprise Support Community
Community Forums Access Network
packet lose on HG8245H

packet lose on HG8245H

Created: Oct 28, 2019 10:22:33Latest reply: Oct 28, 2019 11:03:35 1906 2 0 0 0
  HiCoins as reward： 1 (problem unresolved)
View the author 1#


Hi first of all sorry for my bad English.

We have an HG8245H in our company. We have configured two wan connections on it . One bridged IPoE connection for one of our pbx servers and a PPoE connection for access to the internet.
one Ethernet port on the HG8245H is bonded to IPoE wan and another ethernet port is bonded to the PPoE connection and also connected to my LAN switch.  
Now the problem is when the ethernet cable for IpoE is connected to my HG8245H we have lots of packet loss on our internet connectivity. the voice quality is fine but as long as both ethernet cables are connected to the HG8245H the internet quality is really bad. But when I disconnect the bonded ethernet cable to IPoE the internet works really well without any packet drop and latency.

I have tried to change the QoS priority of my PPOE WAN but that was not made any change.
I tried to ssh to router and  ping from my HUAWEI router when both cables were connected and there was not any packet loss.

So could you explain to me please what is the problem???????




01

network diagram02

03

04

packet lossnetwork loop

Like (0) Dislike (0) Favorite(0) Share Report
Previous: How to Configure the DHCP Option 60
Next: radius ma5600
Featured Answers

Recommended answer

(0) (0)
Neil_Tong
Created Oct 28, 2019 11:03:35

Hi dear,
What is the pbx server? and do you check whether the server is normal? 
If just review the configuration of the HG8245H according to the information you sent, It looks like normal.
For your problem, we may need to remotely view more information. So you are advised to contact the TAC or Huawei online service to check further.

View more
  • x
  • convention：
All Answers
(0) (0)
2#
wissal
wissal MVE Created Oct 28, 2019 11:00:17

Hello,
Please find below the solution for your issue

Compatibility between GPON and XG-PON ONTs:

Table 51-1 describes the Tx and Rx wavelengths of GPON an XG-PON ONTs.

Table 51-1 Tx and Rx wavelengths

Type

Downstream Direction

Upstream Direction

GPON

Center wavelength: 1490 mm

Wavelength range: 1480-1500 mm

Center wavelength: 1310 mm

Wavelength range: 1290-1330 mm

XG-PON

Center wavelength: 1577 mm

Wavelength range: 1575-1580 mm

Center wavelength: 1270 mm

Wavelength range: 1260-1280 mm

From wavelengths of XG-PON (asymmetric system with upstream rate 2.5 Gbit/s and downstream rate 10 Gbit/s) and GPON ONTs, if they share the same ODN, GPON ONTs (Table 51-2 lists compatibility) in the earlier stage require wavelength block filter (WBF) for downstream isolation because they are in poor performance in downstream optical signal isolation from XG-PON ONTs. Otherwise, packet loss or even disconnection may occur caused by signal interference. Therefore, the WBF needs to be added on the ONT or optical splitter.

Solution

The WBF is added on the optical splitter for GPON ONTs that are incompatible with XG-PON ONTs sharing the same ODN. Specifically,

  • Male and female connectors.
  • Can be externally connected to the SC/UPC (Shown in the following figure) or AC/APC connector.
Figure 51-1 SC/UPC connector
imgDownload?uuid=b8c808de6b4b465f88abdb6

Figure 51-2 and Figure 51-3 show specific solutions for live networks.

Figure 51-2 ONTs of different types are connected to the same optical splitter
imgDownload?uuid=89be09a0b8e64a9e83494b1

Figure 51-3 Only early-stage GPON ONTs are connected to the same optical splitter
imgDownload?uuid=5e3a5947d24e48b88274e74

Table 51-2 lists compatibility between GPON ONTs and XG-PON ONTs.

imgDownload?uuid=4b55c62cb19b4cc5a412ca9 NOTE:
  • The time in Compatibility is calculated from the ONT replacement. Detailed markets and BOM codes needed to be queried.
  • For details, collect the ONT SN and provide it to the Huawei technical support engineer for querying.
Table 51-2 Compatibility between GPON ONTs and XG-PON ONTs

Model

Compatibility

HG810/HG810A/HG850

Supported from the delivery in June 2012.

HG865/HG866

Supported from the delivery in January 2011.

HG851/OT550

Not supported.

HG813/HG850A/HG851A

Supported from the delivery in June 2011.

HG860/HG861

Supported from the delivery in January 2011.

HG863

Replaced from June 2010.

HG8240/HG8240B/HG8240R/HG8240S/HG8240T/HG8240W/HG8245

/HG8245T/HG8010/HG8110/HG8247/HG8247A/HG8447

/HG8120/HG8120R/HG8242/HG8242B/HG8040/HG8247T/HG8045

/HG8244T

Replaced from June 2010.

HG8010A/HG8010H/HG8010U/HG8245A/HG8245H/HG8110H/HG8240A

/HG8240H/HG8240S/HG8240T/HG8240u/HG8045A/HG8012H/HG8247H

/HG8242H/HG8040H/HG8045H/HG8045D/HG8245D/HG8245V/HG8245W5

Supported by all models.


Thanks
View more
  • x
  • convention：
(0) (0)
3#
Neil_Tong
Neil_Tong Created Oct 28, 2019 11:03:35

Hi dear,
What is the pbx server? and do you check whether the server is normal? 
If just review the configuration of the HG8245H according to the information you sent, It looks like normal.
For your problem, we may need to remotely view more information. So you are advised to contact the TAC or Huawei online service to check further.

View more
  • x
  • convention：
Back to list

Comment

Advanced
B Color Image Link Quote Code Smilies
You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login
Huawei Website Support About Huawei Privacy User Agreement Terms of Use Cookies Cookie Settings
Huawei Enterprise Huawei Carrier Forum Training & Certification

Contact Us: e_online@huawei.com Copyright © 2022 Huawei Technologies Co., Ltd. All rights reserved.

APP

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.