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P9+ unable to receive ver...

P9+ unable to receive verification codes and number forwarding not working

Created: Jul 4, 2021 18:29:56Latest reply: Jul 5, 2021 05:04:08 128 2 0 0 0
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My cell receives text message and phone calls but no verification codes or calls. I also can't forward  my cell number area is disabled for always forward and when I enable number to forward does not work. I have done a factory reset and still ot working. 

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Y_T_Z
Admin Created Jul 5, 2021 00:34:11

Dear user,

 
Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/list/?forumId=10014), where you can get the answer online and also service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.

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Y_T_Z
Y_T_Z Admin Created Jul 5, 2021 00:34:11

Dear user,

 
Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/list/?forumId=10014), where you can get the answer online and also service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.

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Laiheang
Laiheang Created Jul 5, 2021 05:04:08

oh
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