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OSN3500 Failed to Back Up Device Data

Latest reply: Jul 29, 2021 16:25:22 584 17 4 0 0

 Hello everyone!

 This time, I will share with you a case of OSN3500 device data backup failure.

Fault phenomenon

During dc server backup get error report: NE does not respond or timeout.


3500

Processing

1.  After inspection, it's that the OSN3500 nodes failed to back due to VERSION (5.21.12 .X   5.21.13.X) V1R2 /V1R3 version that doesn’t support backup NE database to NMS, so it’s not related to NMS version.  Even old u2000 /T2000 will report failed to backup during backup activates.

2. Current OSN3500 VERSION V1R2/V1R3 needs an upgrade to the mainstream version: V1R10C03SPC208+R10C03SPH231 (required physical Controller is GSCC and physical SCC card is not support).

3.Upgrade version, backup data is successful.

Root cause 

Old platform equipment that doesn't support backup NE database to NMS.

Solution description

Need check with the local Huawei office if need upgrade software (need to replace physical card).


That's all, I welcome everyone to leave a message and exchange in the comment area!

Thank you!


I think that if the configuration data cannot be saved on the U2000 side, it can also be saved on the SCC board of the device. This is also a solution.
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Adriale
Adriale Created Apr 15, 2021 12:56:51 (0) (0)
 
chantha
chantha Created Jul 23, 2021 05:43:21 (0) (0)
 
Good case.
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chantha
chantha Created Jul 23, 2021 05:43:30 (0) (0)
 
Wonderful post
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Good
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well done
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AliBinHussain
AliBinHussain Created Jul 2, 2021 16:23:44 (0) (0)
 
nice
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AliBinHussain
AliBinHussain Created Jul 2, 2021 16:23:38 (0) (0)
 
Well done admin
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Good
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Irshadhussain
Irshadhussain Created Jul 29, 2021 16:25:31 (0) (0)
 
Irshadhussain
Irshadhussain Created Jul 29, 2021 16:25:38 (0) (0)
 
Nicee
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