Got it

OSN patch

Created: Oct 7, 2021 09:11:36Latest reply: Oct 21, 2021 14:49:35 362 3 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hello,


After uploading new NE on NCE I found that thepatch SPH705 in commit state , do I need to reupload the patch on NE to solve

this problem, can you please confirm if it’s is it mandatory to do patch upgrade forOSN9800 M12 from R20C10SPC300 to R20C10SPC300+SPH705

anyprecautions regarding this patch ?


Featured Answers
liqiang185
Admin Created Oct 7, 2021 09:45:10

Dear friend!

During the patch upgrade, some processes take a long time. You can wait for a while. If the patch does not change for an hour, the system may issue a command timeout.

According to your description, if this occurs in the last process of the upgrade task, the submission is likely to be successful. The possible cause is that a large amount of data is written into the flash memory during the submission. As a result, the CPU usage is too high. As a result, the NMS times out to issue commands, and the NE does not provide feedback. However, the upgrade task is not affected.

You are advised to collect package loading logs and send them to Huawei GTAC-PSE engineers for further evaluation.

Thank you!


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gzzz
gzzz Admin Created Oct 7, 2021 09:13:23

Hello, dear!

It's nice to meet you in the community.

We're working on your problem. Just a moment, please.

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Dear friend!

During the patch upgrade, some processes take a long time. You can wait for a while. If the patch does not change for an hour, the system may issue a command timeout.

According to your description, if this occurs in the last process of the upgrade task, the submission is likely to be successful. The possible cause is that a large amount of data is written into the flash memory during the submission. As a result, the CPU usage is too high. As a result, the NMS times out to issue commands, and the NE does not provide feedback. However, the upgrade task is not affected.

You are advised to collect package loading logs and send them to Huawei GTAC-PSE engineers for further evaluation.

Thank you!


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Good answer
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