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OSN 9800 alarm

Created: Sep 27, 2020 10:47:53Latest reply: Sep 28, 2020 03:43:18 492 5 0 0 0
  Rewarded HiCoins: 0 (problem resolved)
Hi everybody! I have OSN 9800 has alarm recently with abnomral status, how to clear this problem? Please help me thank q!

Featured Answers
Unicef
MVE Created Sep 28, 2020 03:43:18

Hi friend!

The EFI board is faulty. As a result, alarms are intermittently reported on the OSN 9800.
For solution is to replace the EFI board if possible

Thanks!
View more
  • x
  • convention:

simchamnan
simchamnan Created Sep 28, 2020 04:25:54 (0) (0)
I will do recommissioning with mate first if problem still persist we will replace EFI baord  

Recommended answer

liqiang185
Admin Created Sep 27, 2020 11:00:25

Hello!
Can you describe the alarm, such as the alarm name and alarm code? 

If the device frequently reports abnormal alarms, you can perform the following maintenance operations: 

1. Check whether the device is properly grounded.

2. Check whether the power supply is stable.

3. Check whether the temperature and humidity in the equipment room are normal.

4. Check whether bit errors occur on the fiber.

Thank you!

View more
  • x
  • convention:

simchamnan
simchamnan Created Sep 28, 2020 04:25:01 (0) (0)
Good operation I will follow accordingly. thanks  
All Answers
Dear friend!
Please rest assured that we'll be back with an answer shortly.
View more
  • x
  • convention:

Hello!
Can you describe the alarm, such as the alarm name and alarm code? 

If the device frequently reports abnormal alarms, you can perform the following maintenance operations: 

1. Check whether the device is properly grounded.

2. Check whether the power supply is stable.

3. Check whether the temperature and humidity in the equipment room are normal.

4. Check whether bit errors occur on the fiber.

Thank you!

View more
  • x
  • convention:

simchamnan
simchamnan Created Sep 28, 2020 04:25:01 (0) (0)
Good operation I will follow accordingly. thanks  
Hi friend!

The EFI board is faulty. As a result, alarms are intermittently reported on the OSN 9800.
For solution is to replace the EFI board if possible

Thanks!
View more
  • x
  • convention:

simchamnan
simchamnan Created Sep 28, 2020 04:25:54 (0) (0)
I will do recommissioning with mate first if problem still persist we will replace EFI baord  

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