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OSN 9800 alarm

OSN 9800 alarm

Created: Sep 27, 2020 10:47:53Latest reply: Sep 28, 2020 03:43:18 492 5 0 0 0
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Hi everybody! I have OSN 9800 has alarm recently with abnomral status, how to clear this problem? Please help me thank q!

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Unicef
MVE Created Sep 28, 2020 03:43:18

Hi friend!

The EFI board is faulty. As a result, alarms are intermittently reported on the OSN 9800.
For solution is to replace the EFI board if possible

Thanks!
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simchamnan
simchamnan Created Sep 28, 2020 04:25:54 (0) (0)
I will do recommissioning with mate first if problem still persist we will replace EFI baord  

Recommended answer

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liqiang185
Admin Created Sep 27, 2020 11:00:25

Hello!
Can you describe the alarm, such as the alarm name and alarm code? 

If the device frequently reports abnormal alarms, you can perform the following maintenance operations: 

1. Check whether the device is properly grounded.

2. Check whether the power supply is stable.

3. Check whether the temperature and humidity in the equipment room are normal.

4. Check whether bit errors occur on the fiber.

Thank you!

View more
  • x
  • convention：

simchamnan
simchamnan Created Sep 28, 2020 04:25:01 (0) (0)
Good operation I will follow accordingly. thanks  
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2#
liqiang185
liqiang185 Admin Created Sep 27, 2020 10:49:53

Dear friend!
Please rest assured that we'll be back with an answer shortly.
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3#
liqiang185
liqiang185 Admin Created Sep 27, 2020 11:00:25

Hello!
Can you describe the alarm, such as the alarm name and alarm code? 

If the device frequently reports abnormal alarms, you can perform the following maintenance operations: 

1. Check whether the device is properly grounded.

2. Check whether the power supply is stable.

3. Check whether the temperature and humidity in the equipment room are normal.

4. Check whether bit errors occur on the fiber.

Thank you!

View more
  • x
  • convention：

simchamnan
simchamnan Created Sep 28, 2020 04:25:01 (0) (0)
Good operation I will follow accordingly. thanks  
(0) (0)
4#
Unicef
Unicef MVE Created Sep 28, 2020 03:43:18

Hi friend!

The EFI board is faulty. As a result, alarms are intermittently reported on the OSN 9800.
For solution is to replace the EFI board if possible

Thanks!
View more
  • x
  • convention：

simchamnan
simchamnan Created Sep 28, 2020 04:25:54 (0) (0)
I will do recommissioning with mate first if problem still persist we will replace EFI baord  
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