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ONT Unstable Speed

Created: Dec 20, 2020 05:14:15Latest reply: Jun 9, 2021 07:41:47 452 8 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hello everybody!


I want to know the real reason why my ONT speed is low and sometimes time up (unstable connection) even number of devices is still the same number. please kindly support this case or any improvement method?

Model: HG8245T


Regards,

Featured Answers
wissal
MVE Created Dec 20, 2020 05:40:27

Hello!


Perform the following operations. Maybe you can improve the WiFi speed rate.


1. Power off the ONT, restart the ONT and attempt to connect to the wireless/Wi-Fi network.

2. Connect the cable to the official website of the service provider for the speed test. If the network speed is abnormal, the network is faulty. Contact the service provider.

3. Check the Wi-Fi signal strength on the device. If the signal strength is weak, it indicates that your terminal is far away from the signal source or there are obstacles between the ONT and your terminal. You are advised to use the terminal close to the ONT.

4. When multiple terminals are connected at the same time, the bandwidth will be shared. As a result, the rate slows down. Check whether services that occupy a large bandwidth, such as download and games. If yes, disable the service and then access the Internet again.

5. Keep away from wireless/WiFi signal interference sources, such as microwave ovens and cordless phones.

6. Change the password of the wireless/WiFi to prevent the rate from being slowed down due to unauthorized network access.


Thanks!

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Sokrin
Sokrin Created Dec 21, 2020 02:19:04 (0) (0)
thank so much  
wissal
wissal Reply Sokrin  Created Dec 21, 2020 05:23:51 (0) (0)
You are welcome  
All Answers
Hello,
Kindly wait a second, we are processing on your problem.
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Sokrin
Sokrin Created Jun 9, 2021 07:41:37 (0) (0)
 
Hi friend! hope below methods can help u:

(1). Wi-Fi speed relies on the bandwidth provided by the ISP, so the simplest way is to upgrade to faster broadband. (2). Wi-Fi speed is affected by the Wi-Fi signal strength and quality. Ensure that the Huawei ONT is far away from interference sources such as TVs, microwave ovens, refrigerators, cordless phones, and Bluetooth devices, and reduce the number of obstacles between the Huawei ONT and WiFi devices (such as pads, mobile phones, and laptops). You are advised to use repeaters to enhance the WiFi coverage if the area is large.

(3). Using the correct radio channel. Generally, the Huawei ONT selects channels adaptively. If the network is slow or the quality turns poor from time to time, you can use a WiFi scanner such as WiFi Stumbler or WiFi Analyzer to search for the optimal channel. Router-switch.com 17

(4). To prevent unauthorized network access, log in to the web interface of the router and select MAC address filtering based on your requirements.


Thanks!
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Sokrin
Sokrin Created Dec 21, 2020 02:18:43 (0) (0)
thanks!  

Hello!


Perform the following operations. Maybe you can improve the WiFi speed rate.


1. Power off the ONT, restart the ONT and attempt to connect to the wireless/Wi-Fi network.

2. Connect the cable to the official website of the service provider for the speed test. If the network speed is abnormal, the network is faulty. Contact the service provider.

3. Check the Wi-Fi signal strength on the device. If the signal strength is weak, it indicates that your terminal is far away from the signal source or there are obstacles between the ONT and your terminal. You are advised to use the terminal close to the ONT.

4. When multiple terminals are connected at the same time, the bandwidth will be shared. As a result, the rate slows down. Check whether services that occupy a large bandwidth, such as download and games. If yes, disable the service and then access the Internet again.

5. Keep away from wireless/WiFi signal interference sources, such as microwave ovens and cordless phones.

6. Change the password of the wireless/WiFi to prevent the rate from being slowed down due to unauthorized network access.


Thanks!

View more
  • x
  • convention:

Sokrin
Sokrin Created Dec 21, 2020 02:19:04 (0) (0)
thank so much  
wissal
wissal Reply Sokrin  Created Dec 21, 2020 05:23:51 (0) (0)
You are welcome  
Good all
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