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Only few taps shown in library view of CommVault console

Latest reply: May 17, 2016 09:03:17 1898 3 0 0 0
Issue Description

       At first, there are 6 created tapes shown on the VTL console, then add these tape libraries in CommServe console,the 6 tape libraries can be shown in list of CommServe library view. But when I created new tapes in VTL console , the new created tapes couldn't seen in Library list of CommServe console:

Only few taps shown in library view of CommVault console-1329965-1

??????

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Handling Process
 
1.     In  the  VTL6900 console,   If you use the Deduplication function, Make sure you all of the tapes are applied the Deduplication policy:

Only few taps shown in library view of CommVault console-1758221-1


2. In the CommServe console , discover the devices once more  in the host view.


Only few taps shown in library view of CommVault console-1758221-23.  In the CommServe console –> Storage Resources -> Libraries,  right click the virtual tape devies(ADIC Scalar 1000 1 ), select “Reset Library ” , confirm the reset request and check Media in Library to see if all of the 24 libraries are shown in the list:


Only few taps shown in library view of CommVault console-1758221-3

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thx for your info! 192.168.1.1

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