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One extension to work on different terminals on Cloud EC 6.1

Created: Jul 28, 2019 09:57:37Latest reply: Jul 29, 2019 09:11:21 425 2 5 0 0

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This post refers to one extension to work on different terminals on Cloud EC 6.1. Please see the solution below.

【Problem description】

The issue is that the customer needs to use one extension to work on different terminals.

【Problem analysis】

This is not an issue. One extension can only work on one terminal at a time.

【Root cause】

This is not an issue. One extension can only work on one terminal at a time.

【Solution description】

Explained to customer that one extension can only work on one terminal at a time.

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convention：
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peter64

Created Jul 29, 2019 07:15:19

kindly share screenshots for the issue

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Nasr

HCIE Created Jul 29, 2019 09:11:21

you can make a hunt group for the customer as another solution many extension linked to one number.

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One extension to work on different terminals on Cloud EC 6.1

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