Oceanstor S2600T block storage pool Fault / offline

Created: Oct 10, 2019 15:04:39Latest reply: Oct 13, 2019 09:56:00 186 2 1 0
  Rewarded Hi-coins: 4 (problem resolved)

Hi


We have an Oceanstor S2600T + with 22 disks in total. 1 disk crashed and became faulty, 2 other disks seem okay (health status normal) but have running status Offline. This caused the block storage pool and LUN to go in a Fault / Offline status.


Now we inserted 2 extra disks as hot spare but the block pool cannot be activated/reconstructed because the health status is 'Fault'.


Via the SSH console (admin/engineer/developer) there seems no option to clear the Fault status.


Anyone an idea how to solve this?


Kind regards,


Jens Teblick

  • x
  • convention:

Featured Answers
wissal
MVE Created Oct 10, 2019 15:12:09 Helpful(1) Helpful(1)

Hello,

Member disks of the storage pool are removed or faulty. As a result, the storage pool becomes offline.

Attribute

ID

Event Level

Automatically Detected and Automatically Cleared

0xF00D80015

Critical

Yes

Impact on the System

The storage pool cannot bear services, resulting in loss of service data.

Possible Causes

  • An enclosure that houses one or more member disks of the storage pool is powered off.
  • Member disks of the storage pool are removed or faulty.

Procedure

Collect related event information, and send it to technical support engineers for further handling.

  • x
  • convention:

Telecommunications%20engineer%2C%20currently%20senior%20project%20manager%20at%20an%20operator%2C%20partner%20of%20Huawei%2C%20in%20the%20radio%20access%20network%20department%2C%20for%2020%20years%20I%20managed%20several%20types%20of%20projects%2C%20for%20the%20different%20nodes%20of%20the%20network.
All Answers
wissal
wissal MVE Created Oct 10, 2019 15:12:09 Helpful(1) Helpful(1)

Hello,

Member disks of the storage pool are removed or faulty. As a result, the storage pool becomes offline.

Attribute

ID

Event Level

Automatically Detected and Automatically Cleared

0xF00D80015

Critical

Yes

Impact on the System

The storage pool cannot bear services, resulting in loss of service data.

Possible Causes

  • An enclosure that houses one or more member disks of the storage pool is powered off.
  • Member disks of the storage pool are removed or faulty.

Procedure

Collect related event information, and send it to technical support engineers for further handling.

  • x
  • convention:

Telecommunications%20engineer%2C%20currently%20senior%20project%20manager%20at%20an%20operator%2C%20partner%20of%20Huawei%2C%20in%20the%20radio%20access%20network%20department%2C%20for%2020%20years%20I%20managed%20several%20types%20of%20projects%2C%20for%20the%20different%20nodes%20of%20the%20network.
Ihteshamraza
Ihteshamraza MVE Created Oct 13, 2019 09:56:00 Helpful(0) Helpful(0)

what about alarm status? what do alarm says and suggests?
  • x
  • convention:

I%20am%20Deployment%20and%20Executive%20Engineer%20in%20Corvit%20Networks%20UAE%20(HALP).%20I%20am%20Huawei%20Storage%20expert.%20I%20am%20taking%20care%20of%20Core%20and%20ICT%20equipment%20for%20customers.%20I%20am%20also%20taking%20care%20of%20customer%20SLAs.%20I%20was%20involved%20in%20many%20projects%20with%20clients%20like%20Google%20and%20Etisalat.%20We%20are%20providing%20support%20and%20maintenance%20for%20their%20data%20centers%20in%20Middle%20East.

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