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oceanstor 5300v3 during a...

oceanstor 5300v3 during array evaluation process FAIL

Created: Nov 22, 2018 15:10:40Latest reply: Nov 23, 2018 10:47:29 920 4 0 0 0
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This post was last edited by andrbor at 2018-11-22 15:11.
Hello! I Have the last one fail, during array evaluation process.
That it looks like:

_______________________________________
        Check Method:
Step 1 Log in to the device as user      admin.
Step 2 run the "show event status=cleared |filterRow      column=Level predict=match value=Major logicOp=or column=Level      predict=match value=Critical" to query whether a major or critical alarm      is manually deleted.

Criteria:
If a major or      critical alarm is manually deleted, the upgrade may fail, the check result      is Not Pass.

Suggestion:
If an alarm is      manually deleted, the upgrade may fail. Check whether the alarm has been      cleared. If yes, skip this check item.
_______________________________________


I didnt find any ways to clear those events. Please Help me to resolve this trouble.

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alexis_jan
Created Nov 22, 2018 16:18:52

I highly recommend you to contacting the TAC that corresponds to your region, since if these alarms are manually cleared but have an fault on the Storage they could let on fail upgrade and the storage inaccessible, you can follow the following link to manually clean alarms.

https://forum.huawei.com/enterprise/en/thread-468949.html

IF AN ALARM IS MANUALLY DELETED, THE UPGRADE MAY FAIL. CHECK WHETHER THE ALARM HAS BEEN CLEARED. IF YES, SKIP THIS CHECK ITEM.
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2#
alexis_jan
alexis_jan Created Nov 22, 2018 16:18:52

I highly recommend you to contacting the TAC that corresponds to your region, since if these alarms are manually cleared but have an fault on the Storage they could let on fail upgrade and the storage inaccessible, you can follow the following link to manually clean alarms.

https://forum.huawei.com/enterprise/en/thread-468949.html

IF AN ALARM IS MANUALLY DELETED, THE UPGRADE MAY FAIL. CHECK WHETHER THE ALARM HAS BEEN CLEARED. IF YES, SKIP THIS CHECK ITEM.
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olive.zhao
olive.zhao Admin Created Nov 23, 2018 00:58:11

yes，agree 2# said , and you check check https://forum.huawei.com/enterprise/en/thread-468949.html, if can't provide your issue , please create ticket to TAC or share some screenshot , thanks
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andrbor
andrbor Created Nov 23, 2018 09:21:36

There was some fail on the storage. It were undeleated LUN, Disk domain. That was happend due to some disk drives were incorrectly removed from storage. I resolve this with reset to factory defaul tunction. Actually any urgent data insn't on storage device. its empty.
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andrbor
andrbor Created Nov 23, 2018 10:47:29

admin:/>show alarm_mask -- nothing shows.So i cant to do next step
#2 developer:/>change alarm_mask alarm_id_list=0xxxxxx mask_switch=off
Maybe some kind of restore factory defaults would help?
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