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NO SPACE IN CONTROLLER CARD DURING SOFTWARE UPGRADE//OSN2500

Created: Jan 27, 2022 20:21:29Latest reply: Jan 28, 2022 17:06:52 219 5 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Hi to all!

I am trying to upgrade an OSN2500, but when i sent the task  upgrade, receive an error where the standby controller card is not enough space to do that.

Checking the space by Navigator, the free space is 0.

How can i recover space to continue with the upgrade?

Thanks in advance for your comments....

Regards!

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Recommended answer

liqiang185
Admin Created Jan 28, 2022 02:24:26

Dear friend,


You can refer to the below case:


A user fails to install the hot patch SPH231 for the OptiX OSN 2500. The reason is that the memory space is insufficient.


The procedure is as follows:


1. Run the below commands and check if SPH231 exists.


:patchpkg-get-pkginfo:all
:patch-get-statemsg:82
:patch-get-statemsg:83


2. If the hot patch doesn't exist, run the below commands to clear the hot patch:


:sftm-clr-pkg:0
:swdl-query-bd:0


3. Run the following commands and check if SPH231 exist again:


:patchpkg-get-pkginfo:all
:patch-get-statemsg:82
:patch-get-statemsg:83


4. If the hot patch doesn't exist, run the below command:


:patchpkg-del:"sph221",pkg
:patchpkg-del:"sph231",pkg


5. Then check the memory:


:sftm-show-dir:82,"ofs1/pkg/sph221"
:sftm-show-dir:82,"ofs1/pkg/sph231"


:sftm-show-dir:83,"ofs1/pkg/sph221"
:sftm-show-dir:83,"ofs1/pkg/sph231"


6. If no pat files, you can upgrade again. If there are still any pat files, you'll need to delete all the pat files manually. The below is an example for patch.pkg:


:sftm-delete-file:82,"ofs1/pkg/sph231/patch.pkg"
:sftm-delete-file:83,"ofs1/pkg/sph231/patch.pkg"


7. Check the memory again:


:sftm-get-freespace:82,"ofs1"


Please note:

The software upgrade of the OptiX OSN equipment involves a large span of software. Therefore, you must perform the upgrade according to the corresponding version upgrade guide. The flash database of the SCC board of an earlier version is small. During the upgrade, do not store unnecessary software in the OSF1. Otherwise, the OSF1 will occupy a lot of space and other software cannot be stored. 


Thanks!

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Dear friend,


You can refer to the below case:


A user fails to install the hot patch SPH231 for the OptiX OSN 2500. The reason is that the memory space is insufficient.


The procedure is as follows:


1. Run the below commands and check if SPH231 exists.


:patchpkg-get-pkginfo:all
:patch-get-statemsg:82
:patch-get-statemsg:83


2. If the hot patch doesn't exist, run the below commands to clear the hot patch:


:sftm-clr-pkg:0
:swdl-query-bd:0


3. Run the following commands and check if SPH231 exist again:


:patchpkg-get-pkginfo:all
:patch-get-statemsg:82
:patch-get-statemsg:83


4. If the hot patch doesn't exist, run the below command:


:patchpkg-del:"sph221",pkg
:patchpkg-del:"sph231",pkg


5. Then check the memory:


:sftm-show-dir:82,"ofs1/pkg/sph221"
:sftm-show-dir:82,"ofs1/pkg/sph231"


:sftm-show-dir:83,"ofs1/pkg/sph221"
:sftm-show-dir:83,"ofs1/pkg/sph231"


6. If no pat files, you can upgrade again. If there are still any pat files, you'll need to delete all the pat files manually. The below is an example for patch.pkg:


:sftm-delete-file:82,"ofs1/pkg/sph231/patch.pkg"
:sftm-delete-file:83,"ofs1/pkg/sph231/patch.pkg"


7. Check the memory again:


:sftm-get-freespace:82,"ofs1"


Please note:

The software upgrade of the OptiX OSN equipment involves a large span of software. Therefore, you must perform the upgrade according to the corresponding version upgrade guide. The flash database of the SCC board of an earlier version is small. During the upgrade, do not store unnecessary software in the OSF1. Otherwise, the OSF1 will occupy a lot of space and other software cannot be stored. 


Thanks!

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Nice Sharing
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Thank you! a few minutes ago applied the procedure, but no SPH231 is present. Sent the commands, but the space continue in 0 in 83 board.
May be this case is different that mentioned about the SPH231.
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