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No plant in plant managem...

No plant in plant management after migration to fusion solar web 7

Created: May 25, 2021 22:26:01Latest reply: May 26, 2021 14:52:56 249 4 0 0 0
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Hello,


after the system is migrated from Fusion Solar 6 to 7 I'm not able to find any plant in plant management. I would have expected that the plant(s) would be migrated to Fusion Solar 7.

Were there any problems with the migration?

Plants are listed in "list view" and app.

But I'm not able to delete the existing plant(s) in "list view" (not even when I am logged in as an installer).

Is there an solution to fix it?


Thx in advance

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Tang_li
Admin Created May 26, 2021 01:59:17

Is the role of the installer created for you by others? You may not be assigned the corresponding permission when creating the role?

If your problem is not resolved, send your device SN to the email box below and explain your problem.

Email: eu_inverter_support@huawei.com

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ariase88
ariase88 Admin Created May 25, 2021 22:26:40


Thanks for contacting the Huawei community!

We are checking your question and will provide an answer to you shortly...
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Tang_li
Tang_li Admin Created May 26, 2021 01:59:17

Is the role of the installer created for you by others? You may not be assigned the corresponding permission when creating the role?

If your problem is not resolved, send your device SN to the email box below and explain your problem.

Email: eu_inverter_support@huawei.com

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  • x
  • convention：
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Powder
Powder Created May 26, 2021 14:52:56

The installer role is created myself. I'm the installer and not able to see the plant in plant mangement.
I will send the problem (again) to the customer support.
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BetterMing
BetterMing Created May 29, 2021 02:28:06 (0) (0)
The engineers at the Photovoltaic Center will solve your problems.  
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