No more access to installation menu
Created: Apr 1, 2022 10:10:26Latest reply: Apr 2, 2022 08:10:28
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themask87
Created Apr 4, 2022 07:25:22
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I switched off the entire system many times for more than 5 mins but it is not working. I wrote an email to huawei team and I hope to receive an answer in order to fix this bug. I'm not the only one with this problem so when I will receive a solution I update this topic. 
Confucius
Reply themask87 Created Apr 12, 2022 11:18:42
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how exactly you connect locally to your inverter, via SUN2000 ---'s Wi-Fi network or via your Wi=Fi router connected in the same network with your inverter? Maybe inverter was upgraded to the latest firmware version and the Modbus TCP function was disabled.
themask87
Reply Confucius Created Apr 13, 2022 08:24:42
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I connect directly to SUN2000 net. Problem appear on 1 april and I have fw SPC117 since long time. Just to be clear, the big issue is related to smarphone connection: if i try from phone (via fusion solar app) to access in the installation menu I will receive the message "impossible to connect, try again later". Huawei declared a "wifi issue" and authorized the free substitution of the inverter but IMHO (so i can be completely wrong) it's a software bug. |
All Answers
themask87
Created Apr 4, 2022 07:25:22
(0)
(0)
I switched off the entire system many times for more than 5 mins but it is not working. I wrote an email to huawei team and I hope to receive an answer in order to fix this bug. I'm not the only one with this problem so when I will receive a solution I update this topic.
Confucius
Reply themask87 Created Apr 12, 2022 11:18:42
(0)
(0)
how exactly you connect locally to your inverter, via SUN2000 ---'s Wi-Fi network or via your Wi=Fi router connected in the same network with your inverter? Maybe inverter was upgraded to the latest firmware version and the Modbus TCP function was disabled.
themask87
Reply Confucius Created Apr 13, 2022 08:24:42
(0)
(0)
I connect directly to SUN2000 net. Problem appear on 1 april and I have fw SPC117 since long time. Just to be clear, the big issue is related to smarphone connection: if i try from phone (via fusion solar app) to access in the installation menu I will receive the message "impossible to connect, try again later". Huawei declared a "wifi issue" and authorized the free substitution of the inverter but IMHO (so i can be completely wrong) it's a software bug. |
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