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No matched NE version adapter installed

Latest reply: Mar 11, 2019 07:00:56 2604 1 1 0 0


No matched NE version adapter installed alarm.


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This alarm is either due to the incompatibility of the adapter version, or the mediation layer corresponding to the NE is not installed on the eOMC910 server.

 

To fix this issue please check the adapter version which is installed on eOMC.

 

1. Log in to the eOMC910 OM client and check the version of the non-installed NE mediation layer from the alarm details.


2. Install the NE mediation layer of the corresponding version on the eOMC910 Tools Management. For details, see Installing NE Mediation Software.


3. Restart the eOMC910 system service. For details, see Starting the System Service. Then check whether the alarm is cleared.


at eomc tool install NE match software
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