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No image from TE30 VGA port

Latest reply: May 31, 2019 09:47:23 457 2 23 0 0

Hi, there is a solution to no image from TE30 VGA port.


Problem Description

No image from TE30 VGA port


Problem Analysis

Log in to TE30 webpage and check setting on codec , resolution and check the vga port directly to Monitor the image is fine.


Root cause

There is a VGA to HDMI converter in between the endpoint and monitor is faulty.


Solution Description

Replace the converter and the issue is resolved.


Thanks for reading!

I solve the issue by refering here. Thank you so much
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Please further explain about your analysis progress. Thanks
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