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new system update problem

Created: Mar 3, 2020 11:12:44Latest reply: Mar 3, 2020 13:36:05 833 5 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

after a new system update, it happens to me that gmail, viber, is not working for me, what's the problem?

Featured Answers
gabo.lr
Created Mar 3, 2020 11:16:17

Hello, @dejan1860

Please kindly note that on this Forum we are responsible for Enterprise products and your device belongs to the Huawei Consumer group.

For assistance needed regarding mobile broadband, mobile phones or home devices, we advise you to check the Huawei support website for Consumer, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group.

They are able to help you solve your issues: https://consumer.huawei.com/en/support/hotline/.

Thanks for your understanding!
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All Answers
Hello, @dejan1860

Please kindly note that on this Forum we are responsible for Enterprise products and your device belongs to the Huawei Consumer group.

For assistance needed regarding mobile broadband, mobile phones or home devices, we advise you to check the Huawei support website for Consumer, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group.

They are able to help you solve your issues: https://consumer.huawei.com/en/support/hotline/.

Thanks for your understanding!
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  • convention:

hello,dejan1860

Whar is your device ?

I think that is a problem about OS or Software, you can search google to solve your problem!

Thank you !
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i called huavei serbia customer service and there i got the answer i was looking for. Thanks to everyone who wanted to help
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gabo.lr
gabo.lr Created Mar 3, 2020 13:37:49 (0) (0)
Hello dejan, if you found my answer useful, please mark it as the Best Answer. Thanks!  
gabo.lr
gabo.lr Created Mar 3, 2020 13:56:44 (0) (0)
Thank you very much!!  

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