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Netflix unable to play vi...

Netflix unable to play video

Created: Jul 9, 2019 11:53:28Latest reply: Jul 9, 2019 15:02:56 327 2 0 0 0
  Rewarded HiCoins： 0 (problem resolved)
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Hi,

Just got myself a Mate Dock 2 to go with my Mate20 Pro. Currently the Netflix app I have is not playing video while in Desktop mode. There is audio AND subtitles, just no video. Works perfectly fine when Netflix is opened on Phone mode.

YouTube is working fine though in both Desktop & Phone mode.

Any suggestions?

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wissal
MVE Created Jul 9, 2019 13:23:39

Hello,
For mobile & home device issue, pls refer to:
Support: http://consumer.huawei.com/en/
You are also welcome to send an email to mobile@mail01.huawei.com or Hotline Service if you have any questions about Huawei Consumer products.
Thanks
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wissal
wissal MVE Created Jul 9, 2019 13:23:39

Hello,
For mobile & home device issue, pls refer to:
Support: http://consumer.huawei.com/en/
You are also welcome to send an email to mobile@mail01.huawei.com or Hotline Service if you have any questions about Huawei Consumer products.
Thanks
View more
  • x
  • convention：
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Muganzi
Muganzi Created Jul 9, 2019 15:02:56

1.Click the menu button and choose Plugins.
2.Click More or Options for the Shockwave Flash plugin
3. Uncheck Enable Adobe Flash protected mode
Netflix should now play in Firefox 53
This solution worked for me.
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