[Issue Description]
There was an alarm in the Neteco randomly: communication between NMS and NE is abnormal.
[Issue Analysis]
we need customer feedback the esdk logs.
a. Go to the path :Installation path\ Huawei\eSDK\esdk\webcontent\WEB-INF\classes\log4j.
root：modify all eSDK server logs level from info to DEBUG.
org.apache.cxf：modify SOAP logs level from info to DEBUG。
As for the additivity attributes：whether to write in，please modify into true。Then restart Esdk service
b. After your reoccur the issue, please feedback the log in this Log path：Installation path\ Huawei\eSDK\esdk\logs\eSDK-Server.run.log
2) API logs：
a. Go to the path :Installation path\ Huawei\eSDK\esdk\Library\bin\config\log.xml
DebugLogSwitch modify into True，Then restart Esdk service
b. After your reoccur the issue, please feedback the log in this Log path：Installation path\ Huawei\eSDK\log
then we checked the logs.
1. From the logs, we see that it`s get device list failed.
2018-11-01 16:22.005+04:00| Error|TID:0x7FC0C3724700|get video channel list failed|Error_Code=30899109100023,NA
2018-11-01 16:22.005+04:00| Info|TID:0x7FC0C3724700|Leave |IVS_SDK_GetDeviceList
2. From the packets, transID:[0000SDK#739920181102002204020805], we can see the VCN has response this info to ESDK.
[Issue Solution]
Based on above, we doubt the issue is caused that ESDK didn`t respond this info, which caused the alarm. which is a bug and need R&D to release a new version to solve this issue.
