NE20 PPPoE Setup - Radius Failure

Created: Jul 13, 2019 12:04:46Latest reply: Jul 13, 2019 14:43:58 152 6 0 0
  Rewarded Hi-coins: 0 (problem resolved)

Hi everyone,


I'm trying to set up a NE20 PPPoE server, without success. I'm receiving the following log:


<HUAWEI> display aaa online-fail-record 

  -------------------------------------------------------------------

  User name          : fursine

  Domain name        : lemos

  User MAC           : d4ca-6d01-8a6e

  User access type   : PPPoE

  User interface     : GigabitEthernet0/3/0.1

  User access PeVlan/CeVlan    : 400/-

  User IP address    : -

  User ID            : 8256

  User authen state  : Authened

  User acct state    : AcctIdle

  User author state  : AuthorIdle

  User login time    : 2019-07-13 11:57

  Online fail reason : The RADIUS server does not reply with Authentication ACK messages.


Have you ever went through this situation?


PS: Radius server is online e working properly.


Best Regards






  • x
  • convention:

Featured Answers
LuizPuppin
MVE Created Jul 13, 2019 14:43:58 Helpful(1) Helpful(1)

I was just writing this question for you. I'm glad you found the problem.
  • x
  • convention:

I%20have%2020%20years%20working%20with%20telecom%20market.%20On%20all%20this%20time%20I%20worked%20always%20in%20great%20projects.%20The%20biggest%20was%20the%202014%20World%20Cup%20Command%20and%20Control%20Centre%2C%20where%20I%20was%20the%20Soluction%20Architect%20and%20Implementation%20Manager%20of%20Network%20and%20security%20Solution.%0AI%20work%20with%20Huawei%20s%20products%20to%20ISP%20Market%20since%202015%20and%20in%202017%20started%20to%20present%20trainnings%20customized%20to%20this%20market%2C%20focused%20in%20BGP%20and%20MPLS%20solution.%20I%20had%20more%20than%20400%20students%20and%20more%20than%20100%20ISP%20on%20my%20classes%20on%20last%2018%20mounths.
chenhui
Admin Created Jul 13, 2019 12:31:10 Helpful(0) Helpful(0)

@mrod Hi,
The online fail reason indicates the RADIUS server is error or the ip routing to the RADIUS server is down.
But you said the radius server is online and working properly, then you are kindly advised to check if the NE20 could ping the RADIUS server success.
  • x
  • convention:

All Answers
chenhui
chenhui Admin Created Jul 13, 2019 12:31:10 Helpful(0) Helpful(0)

@mrod Hi,
The online fail reason indicates the RADIUS server is error or the ip routing to the RADIUS server is down.
But you said the radius server is online and working properly, then you are kindly advised to check if the NE20 could ping the RADIUS server success.
  • x
  • convention:

mrod
mrod Created Jul 13, 2019 12:42:06 Helpful(0) Helpful(0)

Hello,
Thank you very much for your reply. Yes NE20 can ping radius server

<HUAWEI>ping 10.200.0.6
PING 10.200.0.6: 56 data bytes, press CTRL_C to break
Reply from 10.200.0.6: bytes=56 Sequence=1 ttl=61 time=2 ms
Reply from 10.200.0.6: bytes=56 Sequence=2 ttl=61 time=1 ms
Reply from 10.200.0.6: bytes=56 Sequence=3 ttl=61 time=5 ms
Reply from 10.200.0.6: bytes=56 Sequence=4 ttl=61 time=1 ms
Reply from 10.200.0.6: bytes=56 Sequence=5 ttl=61 time=8 ms

--- 10.200.0.6 ping statistics ---
5 packet(s) transmitted
5 packet(s) received
0.00% packet loss
round-trip min/avg/max = 1/3/8 ms
  • x
  • convention:

mrod
mrod Created Jul 13, 2019 12:52:03 Helpful(0) Helpful(0)

Is This view correct?

<HUAWEI>display radius-server configuration

RADIUS no response packet count : 10
RADIUS auto recover time(Min) : 3
RADIUS retransmit interval(Sec) : 5
RADIUS authentication source ports :
IPv4: 1812
IPv6: 1812
RADIUS accounting source ports :
IPv4: 1813
IPv6: 1813
-------------------------------------------------------
Server-group-name : rd1
Authentication-server: IP:10.200.0.6 Port:1812 Weight[0] [UP] [MASTER]
Vpn: -
Status changing:
2019-07-13 12:44 [UP]
2019-07-13 12:44 [DOWN]
2019-07-13 12:44 [UP]
2019-07-13 12:44 [DOWN]
2019-07-13 12:44 [UP]
Accounting-server : IP:10.200.0.6 Port:1813 Weight[0] [DOWN] [MASTER]
Vpn: -
Status changing:
2019-07-13 12:44 [DOWN]
2019-07-13 12:44 [UP]
2019-07-13 12:44 [DOWN]
2019-07-13 12:44 [UP]
2019-07-13 12:44 [DOWN]
  • x
  • convention:

mrod
mrod Created Jul 13, 2019 13:47:57 Helpful(0) Helpful(0)

The problem was solved. It was missing radius-server source interface parameter under radius-server view
  • x
  • convention:

chenhui
chenhui Admin Created Jul 13, 2019 14:26:48 Helpful(0) Helpful(0)

Posted by mrod at 2019-07-13 13:47 The problem was solved. It was missing radius-server source interface parameter under radius-server ...
Are there configurations on the RADIUS server which defines the IP address to communicate?
  • x
  • convention:

LuizPuppin
LuizPuppin MVE Created Jul 13, 2019 14:43:58 Helpful(1) Helpful(1)

I was just writing this question for you. I'm glad you found the problem.
  • x
  • convention:

I%20have%2020%20years%20working%20with%20telecom%20market.%20On%20all%20this%20time%20I%20worked%20always%20in%20great%20projects.%20The%20biggest%20was%20the%202014%20World%20Cup%20Command%20and%20Control%20Centre%2C%20where%20I%20was%20the%20Soluction%20Architect%20and%20Implementation%20Manager%20of%20Network%20and%20security%20Solution.%0AI%20work%20with%20Huawei%20s%20products%20to%20ISP%20Market%20since%202015%20and%20in%202017%20started%20to%20present%20trainnings%20customized%20to%20this%20market%2C%20focused%20in%20BGP%20and%20MPLS%20solution.%20I%20had%20more%20than%20400%20students%20and%20more%20than%20100%20ISP%20on%20my%20classes%20on%20last%2018%20mounths.

Reply

Reply
You need to log in to reply to the post Login | Register

Notice Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " Privacy."
If the attachment button is not available, update the Adobe Flash Player to the latest version!
Login and enjoy all the member benefits

Login and enjoy all the member benefits

Login