Fault Symptom
One router is newly deployed at a site. After PPPoE services are configured on the router, dial-up users fail to access the device and "619" errors are prompted.
Fault Analysis
Run the display aaa online-fail-record command to find the cause of the user login failure. The command output does not contain a cause.
Run the debugging ucm all command. The command output shows an error message "This slot did not have any GTL license. (Slot=3)."
The cause is that the GTL license file is not loaded to the router.
Procedure
Contact Huawei technical support personnel to obtain the correct GTL license file, and then upload the file to the cfcard:/ path on the router.
Run the license active filename command in the user view to activate the GTL license file and obtain the authority of corresponding functions.
Summary
A correct GTL license file must be obtained before the deployment of a device at a new site; otherwise, users cannot access the device.
The GTL license provides control on the BAS function of boards and control over the number of users on an entire device. By default, the BAS function of boards is disabled; so, you need to buy a GTL license. In addition, you need to run the bas enable command in the slot view to enable the BAS function on the board.
By default, a device supports the access of 4K users. It means that the device supports the access of 4K users when there are board licenses. If more than 4K users access the device, you need to buy a GTL license.
