When we use Huawei NE series routers, we sometimes encounter problems. How can these problems be solved? We provide the Troubleshooting Guide to help you.
If you encounter a UDP Jitter Test Instance Fails to Be Started, perform the following steps:
1. Run the display this command in the NQA test instance view to check whether the test type is Jitter.
§ If the test type is Jitter, go to Step 2.
§ If the test type is not Jitter, run the test-type jitter command to configure the test type to UDP Jitter.
o If the fault is rectified, go to Step 5.
o If the fault persists, go to Step 2.
2. Run the display this command in the NQA test instance view to check whether the destination IP address is configured.
§ If the destination IP address is configured, go to Step 3.
§ If the destination IP address is not configured, run the destination-address ipv4 ip-address command in the NQA test instance view to configure the destination IP address.
o If the fault is rectified, go to Step 5.
o If the fault persists, go to Step 3.
3. Run the display this command in the NQA test instance view to check whether the destination port is configured.
§ If the destination port is configured, go to Step 4.
§ If the destination port is configured, run the destination-port port-number command in the NQA test instance view to configure the destination port.
o If the fault is rectified, go to Step 5.
o If the fault persists, go to Step 4.
4. If the fault persists, collect the following information and contact technical support personnel.
§ Results of this troubleshooting procedure
§ Configuration files, log files, and alarm files of the devices
For more troubleshooting cases, see: NE40E Troubleshooting Guide V4.0 (VRPv8)
https://support.huawei.com/enterprise/en/doc/EDOC1000177634
