Fault Symptom
Error 619 occurs on PCs after users access the BRAS (the NE80E/40E) and dial up. The following figure shows the networking diagram.
Fault Analysis
After PADS packets arrive at PCs, LCP packets cannot be exchanged between PCs NE80E/40E during PPP negotiation, causing error 619.
1. Run the display license resource usage command to check entry-specific resource usage defined in the license file. Resource usage of access user traffic is 16125/32768, indicating that the number of login users is lower than the upper limit defined in the license file.
2. Run the display ip pool command to check information about address pools. The free item is 1258, indicating that certain addresses are available.
3. Run the display domain command to check the domain configurations. The Online item displays the number of online users in each domain.
4. Run the display access-user slot command to check the online user list. All online users are attached to one LPU of the NE80E/40E, and the number of online users reached to the maximum number of allowed PPPoX and DHCP users.
Procedure
1. Switch services on certain interfaces of the LPU to another LPU. Error 619 is not displayed. The fault is then rectified.
Summary
Error 619 occurs usually because of the BRAS specifications such as maximum number of allowed access users defined in a license file, maximum number of addresses in an address pool, or maximum number of allowed access users on a specific LPU. Check the BRAS specifications before performing configurations.
