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My Huawei Y9 2019 freezes...

My Huawei Y9 2019 freezes then auto restarts

Created: Feb 1, 2021 15:39:18Latest reply: Feb 1, 2021 17:16:42 312 1 0 0 0
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For some reason, whenever I play Wildrift or Mobile Legends, sometimes my phone will suddenly glitch and freeze mid-game and will restart itself. I already tried hard reseting my phone, cleared cache games that I played. I've seen a lot of posts regarding the same situation so hopefully this can be resolved because my phone is still in good condition. Some say it maybe due to a software bug so I hope that maybe an update for this situation can help solve the problem

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Herediano
Created Feb 1, 2021 17:16:42

Hi!

Here is the Enterprise Forum. For assistance needed regarding mobile broadband, mobile phones or home devices, please refer to:

Support: http://consumer.huawei.com/en/.

You are also welcome to send an email to mobile@mail01.huawei.com or dial the hotline number (https://consumer.huawei.com/en/support/hotline/) if you have any questions about Huawei Consumer products.

Hope this helps!

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Herediano
Herediano Created Feb 1, 2021 17:16:42

Hi!

Here is the Enterprise Forum. For assistance needed regarding mobile broadband, mobile phones or home devices, please refer to:

Support: http://consumer.huawei.com/en/.

You are also welcome to send an email to mobile@mail01.huawei.com or dial the hotline number (https://consumer.huawei.com/en/support/hotline/) if you have any questions about Huawei Consumer products.

Hope this helps!

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