My Dongle is Broken

Hello, @spider121

Please kindly note that on this Forum we are responsible for Enterprise products and your device belongs to the Huawei Consumer group.

For assistance needed regarding mobile broadband, mobile phones or home devices, we advise you to check the Huawei support website for Consumer, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group.

They are able to help you solve your issues: https://consumer.huawei.com/en/support/hotline/.

Thanks for your understanding!

Dear user,
Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.
We have the Huawei Community support (https://consumer.huawei.com/en/community/list/?forumId=10014) where you can get the answer online, and also the service hotline for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.