An attendant enters the mobile number of an outer-office user but fails to make a call to the user because the mobile number is automatically prefixed with 00 according to the captured packets.
Possbile reason：
The outer-office mobile number is not a local number, and the attendant selected Max. intra-office number length and Detect number location (Auto add 0 to non-local mobile numbers).
Solution :
If the number location detection service is configured on the voice server, cancel this service:
On the Calling Rule page on the SoftConsole, deselect Max. intra-office number length and Detect number location (Auto add 0 to non-local mobile numbers).
