Mobile & Home device / Carrier network issue support channal

Thanks, for letting us know.

Unfortunately, I have tried the suggested Home Device support channel URL, but now 10 days has elapsed, and I did not even get a confirmation email copy, of the receipt of the Support Issue with my e5786-32s, using this:

http://consumer.huawei.com/en/support/mobile-broadband/index.htm?pcode=E5776s-32

It deals with the CountryRegion Channels for WiFi AP usage on the 5GHz network, which seems to be a smaller subset of channels than the European standard suggests. Ie. Channels for DNK (Denmark) should be in the interval 36-140, but the device only uses thge 100-140.

This gives a compatibility problem with several USB 5GHz dongles, which uses channels below 100.. I haven't been able to find one supporting channel 100 and above. ...
Any advice is apreciated...

Cheers

Peter

P.S And btw. the suggested Support Link for Home Device Support Form, allows only 996 characters to be entered (it says 1000 words, but this I have tested and evaluated as wrong).

ok nice

I hope you can help me. I've just upgraded to a Blackberry 9700, my first smartphone. Everything is brilliant except I'm having difficulty connecting to my home Wi-Fi network (A Netgear Wireless-N Series Router - DGN1000).

I've followed the manual set-up procedure, and find the network, enter the Network Key, and it finds it and allocates my BB an IP address, however the "Wi-Fi" logo stay's grey even though next to the "Vodafone" text it also say's "Home" (the name I allocated to the Wi-Fi connection profile)

When I go to the "Manage Connections" option, it shows "Vodafone" in Green with a green tick next to it, but the Wifi has the network name in green but a "-" sign. When I go to the diagnostics bit I get the following results (Edited to remove personal data - numbers replaced with #):
Wi-Fi
Current Profile: (Wi-Fi Network Name)
SSID: (Wi-Fi Network Name)
AP MAC Address: ##:##:B#:FA:#F:##
Security Type: Pre-Shared Key (PSK)
Association: Successful
Authentication: Successful
Local IP Address: ###.###.#.#
Signal Level: -67 dBm
Connection Data Rate: 54 Mbps
Status: Network acquired
Authentication Failure Reason:
Network Type: 802.11b/g
Network Channel: 1
Pairwise Cipher: CCMP
Group Cipher: CCMP
Gateway Address: ###.###.#.#
DHCP: Successful
Primary DNS: ###.###.#.#
Secondary DNS: 0.0.0.0
DNS suffix:
Subnet Mask: 255.255.255.0
Server Domain Suffix:
Certificate: Not Applicable
Software Token: Not Applicable
Hotspot Code:
Hotspot Message: Not Applicable
Hotspot Status: Not Applicable

VPN
Current Profile:
Concentrator Address:
Contact: N/A
Authentication: N/A
Secure Device IP:
Status: VPN profile is not found.
Resolving Concentrator: N/A
Concentrator IP:
Primary DNS:
Secondary DNS:
DNS Suffix:
Secure Subnet Mask:
Retry at:
Session Lifetime:
Re-login at:
Failed Login Attempts: 0
Certificate: Not Applicable
Software Token:

BlackBerry Infrastructure
Address Used: //193.109.81.88:443    
Connecting: Trying...
Authenticating router: N/A
Authenticating server: N/A
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My boyfriends iPhone connects no problem. However when I run the "ping" function it times out regardless of the IP address I'm pinging.

Any ideas?

Thanks.