Mobile & Home device / Carrier network issue support channal

Latest reply: Sep 18, 2016 07:52:19 55381 14 9 0

Dear All,

As you know ,

Huawei have business & product  for operators,enterprises,consumers,

And this fourm is just for Huawei enterprise business & product support.


(1) For mobile & home device issue, pls refer to:


(2) For Carrier network issue, pls refer to:




So all of you can get the support to the correct channal.

and hope everyone have good time and solve your problem in HuaWei.

We will serve you satisfactorily all the time.


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Created Aug 30, 2014 04:49:38 Helpful(0) Helpful(0)


Here in Sweden I have purchased a new router, an ASUS RT-N66U that sadly doesn't support specifying the operating frequency of the e398 modem. My previous router, a Dovado Tiny, does.

My ISP, Telenor, here in Sweden supports Dovado and due to problems I've had with throughput to the Internet had me drop the frequency of the modem from 2.6ghz to 800 megahertz. This apparently solved the problem. It seems I live in a particular location in relation to their masts that requires this change :(

My issue is I want to use the new ASUS router instead ... is there any way to manually set the modem to stick at the lower frequency without having to have a router that does this itself?

Best regards,


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Created Aug 30, 2014 20:33:28 Helpful(0) Helpful(0)


I have the Huawei BM632w CPE with a corrupt firmware. How can I backup the firmware from a working unit and restore to the defective unit? Any help is appreciated. Thanks! 

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Created May 26, 2014 16:07:29 Helpful(0) Helpful(0)

I am from India. I have a Bharat Sanchar Nigam Limited (BSNL) 3G USB Data card (Dongle) is not working on Ubuntu 14.04. So I am planning to buy Huawei 4G Dongle.

Kindly suggest me Huawei 3G/4G Dongles for Ubuntu 14.04.

So I shall be happy. Thanking you.

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Created Nov 19, 2014 03:47:05 Helpful(0) Helpful(0)

Router: HG8245T

We all know the default username login and password for this specific product but is there a way to change it?

Someone from within my area had been leeching my WiFi; and as much as I tried to use Mac Filters to blacklist unknown Mac addresses and repeatedly change my SSID broadcast and password, they still manage to hack my WiFi usage using duplicate/forged Mac addresses.

I suspect the culprit is the default login and password which, I believe cannot be changed; as I've done enough poking around the Admin panel and still can't find any ways to change it.

There is however a section where you can change the password of the common user login with the login username 'root'. Even so, people can still login with the default user name and password of the said router and they can still leech my WiFi.

Is there any other way to secure my router's admin panel access?

Any professional advice will be much appreciated, Thanks.

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Created Jun 17, 2015 05:31:04 Helpful(0) Helpful(0)

If you want to buy it please visit.
Selfie Monopod Stick

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Created Nov 22, 2015 13:15:26 Helpful(0) Helpful(0)

I have bought a huawei b593S-22 to be use in Qatar but it seemed not working.

Can share the APN setting?  it default detected my sim apn which is working on my handphone but not on the CPE

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Created Apr 18, 2016 01:20:24 Helpful(0) Helpful(0)

nice good
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Created Dec 11, 2015 06:14:32 Helpful(0) Helpful(0)

Huawei E5186s-22a WAN access

Hello, i am trying to configure my 4G Huawei E5186s-22a Router to have a WAN access to it.

But the activation of this function is nowhere to be found, only thing i could find about WAN is disable WAN port ping window.

Is it possible that this function has a specific name or do I search in wrong place?

I hope for someone's advice.

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Created Nov 27, 2015 14:55:57 Helpful(0) Helpful(0)

Now you can get original unlocked Huawei B593 from
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