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Mismatch in device info s...

Mismatch in device info sticker behind the onu

Created: Oct 26, 2020 04:05:00Latest reply: Oct 26, 2020 09:52:27 268 5 0 0 0
  Rewarded HiCoins： 0 (problem resolved)
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Hello, team!

I have a question.

The wifi SSID and password written on the sticker in the onu are different. When scanned for the wifi a different SSID is being shown and the password is also different. I’ve tried resetting the device but still, a different SSID is being shown. What should I do? Is there any way to retrieve the password?

Thank you!

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Chenxintao
Admin Created Oct 26, 2020 05:57:37

Hello, friend!


Log in to the EG8141A5 WebUI.


In the navigation tree on the left, choose System Information > WLAN. Then, in the pane on the right, you can query the information such as Wi-Fi port status, Wi-Fi packet statistics, and SSID.


A


If the SSID information is incorrect, you can click the Advanced Configuration > WLAN tab, and choose WLAN Basic Configuration from the navigation tree on the left. In the right pane, configure the basic parameters of the Wi-Fi network,


B


Thanks!


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Recommended answer

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wissal
MVE Created Oct 26, 2020 04:41:01

Hello,


vvvv

vv

Thanks

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2#
stephen.xu
stephen.xu Admin Created Oct 26, 2020 04:06:35

Hello, friend.

Please kindly wait for a minute.

We are dealing with the question.
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3#
wissal
wissal MVE Created Oct 26, 2020 04:41:01

Hello,


vvvv

vv

Thanks

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(0) (0)
4#
Chenxintao
Chenxintao Admin Created Oct 26, 2020 05:57:37

Hello, friend!


Log in to the EG8141A5 WebUI.


In the navigation tree on the left, choose System Information > WLAN. Then, in the pane on the right, you can query the information such as Wi-Fi port status, Wi-Fi packet statistics, and SSID.


A


If the SSID information is incorrect, you can click the Advanced Configuration > WLAN tab, and choose WLAN Basic Configuration from the navigation tree on the left. In the right pane, configure the basic parameters of the Wi-Fi network,


B


Thanks!


View more
  • x
  • convention：
(0) (0)
5#
user_3754066
user_3754066 Created Oct 26, 2020 09:52:27

Can it be that it’s not a genuine huawei ont as the model number is different?
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Chenxintao
Chenxintao Created Oct 26, 2020 09:57:30 (0) (0)
You can call the Huawei hotline to query the device SN to identify the authenticity of the device.
The image I uploaded is the web interface of this model.  
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