Dear, user!
Hope below can help you:
The MA5683T cannot ping the IP addresses of users connected to the ONU.
Process below:
1. Check the ARP entries on MA5683T. The ARP entries of users can be learned.
3. Check whether the data configurations (such as GEM, GEM port, and VLAN) are correct.
4. The user IP addresses can be pinged from the switch.
5. Check the status of the device's security functions. The anti-IP attack function is enabled.
6. After the anti-IP attack function is disabled, the fault is rectified.
Thanks!