Hello, friend!
You can run the display port status command to check whether the PON port of the OLT emits light.
If the RX value is about +1 to +5 dBm, it is normal.
If all the ONTs connected to a PON port are offline, the PON port is offline. Therefore, it cannot be used to determine whether the PON port is faulty.
The receive optical power of the ONU ranges from –8 dBm to 27 dBm. You can use an optical power meter to measure the optical attenuation of the pigtail.
If the optical path is normal, check whether the optical module of the ONU is faulty.
Thanks!