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MA5600T board communication failure

Created: Dec 23, 2020 02:37:01Latest reply: Dec 23, 2020 02:48:48 335 2 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Dear! The communication between the HG807GPBH board of the MA5600T and the control board is faulty.The cause of the abnormal reset of the H807GPBH board has been located. The call stack is used to locate the cause of the reset. The cause is that the ONT reports the power-saving message. The ONT ID is 0xff (normally, even if the power-saving function is enabled). The ONT does not report the abnormal ONT ID 0xff.

The board fails to process the 0xff message. As a result, the board is reset.

Can you tell me?

Thank you very much!


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Chenxintao
Admin Created Dec 23, 2020 02:48:48

Hello, friend!


This is because the software version of the device is incorrect. 


This problem has been resolved in OLT software version SmartAX MA5600T V800R018C10SPH217. 


You are advised to upgrade to this version.


Thanks!

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We're working on your problem. Please be patient.
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Hello, friend!


This is because the software version of the device is incorrect. 


This problem has been resolved in OLT software version SmartAX MA5600T V800R018C10SPH217. 


You are advised to upgrade to this version.


Thanks!

View more
  • x
  • convention:

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