LUNA Batteries - troubleshooting CASCADE
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Hello, friend! Q1: Use the FusionSolar app to connect to the inverter and check whether the system works in self-use mode. Self-ConsumptionThis mode applies to areas where the electricity price is high, or areas where the FIT subsidy is low or unavailable.
The detailed setup process is described in Battery Deploy. Q2: You can refer to the following steps to upgrade your firmware: Forced Charge and Discharge Choose Maintenance > Battery maintenance > Forced charge and discharge, set forced charged and discharged parameters, and tap Submit.
Downloading an Upgrade Package1. When your phone is connected to a network, on the connection screen, tap
2. Download the device upgrade package and grid code when an update is detected. 3. On the screen for downloading the upgrade package, tap Download. Hope this helps! |
FGSenergie
Created Feb 14, 2022 10:30:25
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Hello @olive.zhao and @Y_T_Z Sorry for taking such a long time to write down this reply but I had been busy. Here's the thing: I connect to the inverter, open the upgrade device window, select inverter (now it's version 107) and then I select from my phone the file which I downloaded from the support.huawei website. As soon as I select the file I get the error message "The connection is interrupted. Try again" and of course I
FGSenergie
Created Feb 22, 2022 09:06:58
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Hello @olive.zhao, could you please help out on this one? Many thanks, M. |
in the upper right corner, and then choose File download.
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Hello, friend! Q1: Use the FusionSolar app to connect to the inverter and check whether the system works in self-use mode. Self-ConsumptionThis mode applies to areas where the electricity price is high, or areas where the FIT subsidy is low or unavailable.
The detailed setup process is described in Battery Deploy. Q2: You can refer to the following steps to upgrade your firmware: Forced Charge and Discharge Choose Maintenance > Battery maintenance > Forced charge and discharge, set forced charged and discharged parameters, and tap Submit.
Downloading an Upgrade Package1. When your phone is connected to a network, on the connection screen, tap
2. Download the device upgrade package and grid code when an update is detected. 3. On the screen for downloading the upgrade package, tap Download. Hope this helps! |
FGSenergie
Created Feb 14, 2022 10:30:25
(0)
(0)
Hello @olive.zhao and @Y_T_Z Sorry for taking such a long time to write down this reply but I had been busy. Here's the thing: I connect to the inverter, open the upgrade device window, select inverter (now it's version 107) and then I select from my phone the file which I downloaded from the support.huawei website. As soon as I select the file I get the error message "The connection is interrupted. Try again" and of course I
FGSenergie
Created Feb 22, 2022 09:06:58
(1)
(0)
Hello @olive.zhao, could you please help out on this one? Many thanks, M. |
Clearlove7
Created Feb 25, 2022 06:27:53
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Hello, friend. You are advised to contact the PV center to locate the root cause. You can send an email to the following email address describing your problem and attaching your SN number. Europe Email: eu_inverter_support@huawei.com China and Asia Pacific: solarservice@huawei.com Latin America Email: la_inverter_support@huawei.com |
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