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LTE/EPC Cloud UGW OMU "Di...

LTE/EPC Cloud UGW OMU "Disk partition unavailable"

Created: Nov 2, 2021 10:42:03Latest reply: Nov 5, 2021 18:09:16 354 9 0 0 0
  Rewarded HiCoins： 0 (problem resolved)
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Dear All,

"Disk partition unavailable" alarm obeserved in clould UGW(PS core node). Kindly let me know how to fix that issue. I already checked in Hedex but no proper rectification procedure is found. Kindly review alarm description below:

NE Type: vUGW Alarm Source: UGW02 MO Name: VNFP Location Information: VM Name=OMU1, Partition Name=home Additional Information: Severity: Critical Type: Hardware system 

Thank you.

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(2) (0)
gzzz
Admin Created Nov 2, 2021 11:16:47

Hello, friend.

Possible Causes:

The disk partition's available space was below the specified threshold.

Procedure:

  1. Run the DSP PARTITIONINFO command to check whether the available space of the disk partition where the alarm is generated is below the specified threshold (the default threshold is 50 MB).

    Yes: Go to Step 2.

    No: Go to Step 5.

  2. Check whether the alarm is generated from a software partition.

    Yes: Go to Step 3

    No: Go to Step 4

  3. Run the DSP SOFTWARE command to check the versions in the software repository and then run the RMV SOFTWARE command to remove unnecessary software packages to reduce disk partition usage. Wait 2 to 3 minutes and then check whether the alarm is cleared.

    Yes: The alarm handling is complete, and no further action is required.

    No: Go to Step 5.

  4. Delete unnecessary files to free up the disk partition space and ensure that the available space of the disk partition is above the specified threshold. Then, check whether the alarm is cleared.

    Yes: The alarm handling is complete, and no further action is required.

    No: Go to Step 5.

  5. Collect alarm and configuration information, and contact Huawei technical support personnel.

https://e.huawei.com/cn/service-hotline-query

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alvenoliner
alvenoliner Created Nov 2, 2021 11:37:58 (0) (0)
Dear gzzz,

Thank you for your support but so sorry that actually answer is not match with the issue. Your answer is for when storage threshold over the limit. Current is disk partition is only 34% occupation. Its unavailable not bcz of storage full. But thank you for your help.  
gzzz
gzzz Reply alvenoliner  Created Nov 2, 2021 11:50:25 (0) (0)
Hello, friend.
Sorry, you need to contact Huawei technical support for specific troubleshooting details. You can go to the following URL to contact your local Huawei representative.
https://e.huawei.com/cn/service-hotline-query  
kunthea
kunthea Created Nov 18, 2021 00:58:05 (0) (0)
 
All Answers
(0) (0)
2#
olive.zhao
olive.zhao Admin Created Nov 2, 2021 10:43:16

Hello, dear!
It's nice to meet you in the community.
We're working on your problem. Please be patient.
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(2) (0)
3#
gzzz
gzzz Admin Created Nov 2, 2021 11:16:47

Hello, friend.

Possible Causes:

The disk partition's available space was below the specified threshold.

Procedure:

  1. Run the DSP PARTITIONINFO command to check whether the available space of the disk partition where the alarm is generated is below the specified threshold (the default threshold is 50 MB).

    Yes: Go to Step 2.

    No: Go to Step 5.

  2. Check whether the alarm is generated from a software partition.

    Yes: Go to Step 3

    No: Go to Step 4

  3. Run the DSP SOFTWARE command to check the versions in the software repository and then run the RMV SOFTWARE command to remove unnecessary software packages to reduce disk partition usage. Wait 2 to 3 minutes and then check whether the alarm is cleared.

    Yes: The alarm handling is complete, and no further action is required.

    No: Go to Step 5.

  4. Delete unnecessary files to free up the disk partition space and ensure that the available space of the disk partition is above the specified threshold. Then, check whether the alarm is cleared.

    Yes: The alarm handling is complete, and no further action is required.

    No: Go to Step 5.

  5. Collect alarm and configuration information, and contact Huawei technical support personnel.

https://e.huawei.com/cn/service-hotline-query

View more
  • x
  • convention：

alvenoliner
alvenoliner Created Nov 2, 2021 11:37:58 (0) (0)
Dear gzzz,

Thank you for your support but so sorry that actually answer is not match with the issue. Your answer is for when storage threshold over the limit. Current is disk partition is only 34% occupation. Its unavailable not bcz of storage full. But thank you for your help.  
gzzz
gzzz Reply alvenoliner  Created Nov 2, 2021 11:50:25 (0) (0)
Hello, friend.
Sorry, you need to contact Huawei technical support for specific troubleshooting details. You can go to the following URL to contact your local Huawei representative.
https://e.huawei.com/cn/service-hotline-query  
kunthea
kunthea Created Nov 18, 2021 00:58:05 (0) (0)
 
(0) (0)
4#
Saqib123
Saqib123 Created Nov 2, 2021 18:51:34

Issue Closed.
Thank You.
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(1) (0)
5#
Unicef
Unicef MVE Created Nov 5, 2021 11:44:23

Good answer
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(0) (0)
6#
Majdi.Chebil
Majdi.Chebil Moderator Author Created Nov 5, 2021 18:09:16

Amazing cooperation!
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kunthea
kunthea Created Nov 18, 2021 00:58:19 (0) (0)
 
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