Lost old video recordings

Hike · Created Jul 17, 2019 09:26:08

Hi, Marina!

Please do as per the following steps:

1. Check whether the disk space is full. Check the disk full coverage logic.

Table 1. Recording storage policy parameters[tr]Parameter
Description
[/tr]

Insufficient Recording Space Policy

The options are as follows:

Stop if insufficient: Only recordings whose retention period expires are recycled. After the storage space is used up, recording stops.
Overwrite if insufficient: Recordings are recycled in the following sequence until the available storage space is greater than the threshold: recordings whose retention period expires > recordings whose retention period is not configured > earliest recordings within the retention period.

Video recycle policy

The options are as follows:

Recycle by storage space: When the available storage space is less than or equal to the threshold, recording recycling is triggered.
Recycle by expiration time: When the retention period expires or the available storage space is less than or equal to the threshold, recording recycling is triggered.

2. Check whether the hard disk status is normal.

3. Check whether the system time is inconsistent with the device time.

4. Check whether the video cannot be sent back to the VCN due to network exceptions.

5. Check the DCG and MU logs. Confirm whether the DCG receives the 0x0501 flow request from the MU.

6. If the problem is not solved, ask R&D engineers for assistance.

Hike · Created Jul 17, 2019 09:26:08

Hi, Marina!

Please do as per the following steps:

1. Check whether the disk space is full. Check the disk full coverage logic.

Table 1. Recording storage policy parameters[tr]Parameter
Description
[/tr]

Insufficient Recording Space Policy

The options are as follows:

Stop if insufficient: Only recordings whose retention period expires are recycled. After the storage space is used up, recording stops.
Overwrite if insufficient: Recordings are recycled in the following sequence until the available storage space is greater than the threshold: recordings whose retention period expires > recordings whose retention period is not configured > earliest recordings within the retention period.

Video recycle policy

The options are as follows:

Recycle by storage space: When the available storage space is less than or equal to the threshold, recording recycling is triggered.
Recycle by expiration time: When the retention period expires or the available storage space is less than or equal to the threshold, recording recycling is triggered.

2. Check whether the hard disk status is normal.

3. Check whether the system time is inconsistent with the device time.

4. Check whether the video cannot be sent back to the VCN due to network exceptions.

5. Check the DCG and MU logs. Confirm whether the DCG receives the 0x0501 flow request from the MU.

6. If the problem is not solved, ask R&D engineers for assistance.

Marina.naumova · Created Jul 17, 2019 13:52:18

Posted by Hike at 2019-07-17 09:26 Hi,MarinaPlease do as the following steps:1. Check whether the disk space is full. Check the disk fu ...

Thanks a lot.
I Checked the configuration and found that the video rate of some cameras are too much(>= 4M), which cause that the recordings is not longer than 5 days. Now the problem has been solved.

user_4237671 · Created Nov 5, 2021 01:40:55

Good

Lost old video recordings

Best answer

Third Party’s Trade Secret

My Followers

Enterprise

Consumer

Corporate

Carriers

Lost old video recordings

Best answer

Third Party’s Trade Secret

My Followers