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Looking for HG8240 firmware

Created: Dec 1, 2021 15:06:52Latest reply: Dec 2, 2021 02:10:45 429 8 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hi,

I just bought a used ONT HG8240 EPON with ancient firmware (V1R002C00SPC###). I need to upgrade but I'm not able to find any recent firmware online (like V1R006). Tried to register my device but still pending. What's wrong with Huawei ?

Does it worth all this exhausting process just to download a firmware ?


If someone please help me sending a firmware to my email: mohammed87@gmail.com


Thank you.


Featured Answers
Chenxintao
Admin Created Dec 2, 2021 02:10:45

Hello, friend!


Confirmation: 

I am sorry to inform you that the HG8240 has reached EOS.


HG8240


Generally, if the device is out of service, the related documents and software will be removed from support. If you need the firmware information of the device, you can only contact local Huawei engineers to obtain it.


Thanks!

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Recommended answer

wissal
MVE Created Dec 1, 2021 17:43:43

Hello,


To obtain the correct ONT HG8240 firmware or software, you can choose the method, the links below give you more details:

About your product

https://forum.huawei.com/enterprise/en/huawei-echolife-hg8240-an-informative-product-review/thread/639987-100181


 About HG8240 firmware

https://forum.huawei.com/enterprise/en/how-to-get-the-firmware-or-software-of-huawei-ont/thread/626315-100181


and


How to download the software and firmware of ONT


Hope it helps


Thanks


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user_4495127
user_4495127 Created Dec 1, 2021 18:34:26 (0) (0)
Still no luck, when I go to download software, I find the message "No software found. To seek help, please Contact Us.".
What I should I do now ?
I need v100R006C00SPC  
All Answers
Thanks for contacting the Huawei community!

We are checking your question and will provide an answer to you shortly...
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Hello,


To obtain the correct ONT HG8240 firmware or software, you can choose the method, the links below give you more details:

About your product

https://forum.huawei.com/enterprise/en/huawei-echolife-hg8240-an-informative-product-review/thread/639987-100181


 About HG8240 firmware

https://forum.huawei.com/enterprise/en/how-to-get-the-firmware-or-software-of-huawei-ont/thread/626315-100181


and


How to download the software and firmware of ONT


Hope it helps


Thanks


View more
  • x
  • convention:

user_4495127
user_4495127 Created Dec 1, 2021 18:34:26 (0) (0)
Still no luck, when I go to download software, I find the message "No software found. To seek help, please Contact Us.".
What I should I do now ?
I need v100R006C00SPC  
Dear Huawei,
EPR2000374753 EchoLife HG8240 2021-12-01 Pending approval
This is my application, you need to approve it or provide me the firmware
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wissal
wissal Created Dec 1, 2021 19:47:36 (0) (0)
1. You do not have the required permissions to download this software. You can submit a software request. The download request requires approval. The system will send an email notification or app notification after the request is approved.

2. Note: Applicants can only be partners or customers.  
user_4495127
user_4495127 Reply wissal  Created Dec 1, 2021 20:36:03 (0) (0)
I don't see any software to request the download, as I understand it's because I need to register my device as a
customer first to obtain the permission, I already placed a request for registration of my device based on the SN of the product and it's still pending, when will you approve the registration? (Application no. EPR2000374753)  
wissal
wissal Reply user_4495127  Created Dec 1, 2021 21:00:36 (0) (0)
Please wait a while.
Thanks for your understanding  

Hello, friend!


Confirmation: 

I am sorry to inform you that the HG8240 has reached EOS.


HG8240


Generally, if the device is out of service, the related documents and software will be removed from support. If you need the firmware information of the device, you can only contact local Huawei engineers to obtain it.


Thanks!

View more
  • x
  • convention:

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