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Looking for firmware update

Created: Jul 27, 2020 23:32:27Latest reply: Aug 5, 2020 00:48:02 479 5 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hi, I might be confused, but it seems that V200R019C00 firmware has been released for the S5700 switch series. However, no matter what I do, I cannot locate firmware file S5720SI-V200R019C00.cc, which is what I need for the S5720l-12X-PWH-SI-DC switch. Am I missing something?

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Popeye_Wang
Admin Created Jul 28, 2020 01:20:37

Hello,

The download link is as follows: 

https://support.huawei.com/enterprise/en/switches/S5700-pid-6691579/software/251159735?idAbsPath=fixnode01|24030814|21782164|21782167|22318564|22913186&subModel=22913186&subModelName=S5720I-12X-PWH-SI-DC

1


If you cannot view or download the software, the account does not have the required permission.

You can upgrade your account by binding your product SN or Huawei contract number.

please visit https://support.huawei.com/enterprisemysupport/mysupport#click=productreg

to upgrade your account.

Alternatively, you can contact the local TAC to obtain the software.
https://e.huawei.com/en/service-hotline-query

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All Answers

Hello,

The download link is as follows: 

https://support.huawei.com/enterprise/en/switches/S5700-pid-6691579/software/251159735?idAbsPath=fixnode01|24030814|21782164|21782167|22318564|22913186&subModel=22913186&subModelName=S5720I-12X-PWH-SI-DC

1


If you cannot view or download the software, the account does not have the required permission.

You can upgrade your account by binding your product SN or Huawei contract number.

please visit https://support.huawei.com/enterprisemysupport/mysupport#click=productreg

to upgrade your account.

Alternatively, you can contact the local TAC to obtain the software.
https://e.huawei.com/en/service-hotline-query

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  • x
  • convention:

Posted by Popeye_Wang at 2020-07-28 01:20 Hello,The download link is as follows: https://support.huawei.com/enterprise/en/switches/S5700-pid- ...

My view of the download page

Thank you for taking the time to reply. However, you are pointing to the same page that I have been to. Above is what I see if I try to find firmware for the S5720l-12X-PWH-SI-DC. Is it possible to get a direct link to the firmware. A visit to the local support information for South Africa brought me to a telephone number that goes unanswered all day long - might as well say that Huawei support is extinct in South Africa

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I am looking for the S5720SI-V200R019C00.cc file too.
It seems that Huawei is misleading us to download the wrong firmware file.
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Hi

Check the upgrade guide first.

Maybe Huawei changed the upgrade path.
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Nice job, thank you!Looking for firmware update-3388763-1
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