Got it

Looking for assistance to get my newly installed system up and running SUN2000-11.4 Inverter, Three strings of 15 panels each (45 total) Huawei Optimi

Created: Dec 6, 2019 01:18:48Latest reply: Dec 6, 2019 14:35:50 279 1 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

 Been following utube vids and talking with the dealer that sold me the system but no one is able to help me understand next troubleshooting steps or validate what my current finding mean.


After intial start up I ran through the quick settings menu and it originaly recognised only a few panels but after playing around I asked dealer for help and was told to Unlock the Optimizers via the Expert menu in the Perameter Configuration > Expert Menu


I have since found I forgot to connect one optimizer and rectified that issue. Several scans and attempts to resolve current situation is that 1 string of 15 is up an running and producing power. If I run a new scan it "sees" 43 of the 45 panels.


It shows these 43 panels in the Device Managment > Add Delete device menu but it seem like only 14 from string one are working.


Why would it even see the optimizers from the other strings if it was not a complete circuit ? OR is is because I unlocked the optimizers in a previous  step? if so is there a way to lock them again to confirm that is why I see them now?


Any suggestions is appreciated



Featured Answers
umaryaqub
MVE Created Dec 6, 2019 14:35:50

Have you tried the step by step user manual for verification of panels?
https://support.huawei.com/enterprise/en/doc/EDOC1100031673
View more
  • x
  • convention:

All Answers
Have you tried the step by step user manual for verification of panels?
https://support.huawei.com/enterprise/en/doc/EDOC1100031673
View more
  • x
  • convention:

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