Login Problem

Created: Oct 11, 2019 11:52:11Latest reply: Oct 11, 2019 12:32:26 78 2 0 0
  Rewarded Hi-coins: 0 (problem resolved)
using windows system for cam. and facing network but i can access my nvr manually and
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Featured Answers
wissal
MVE Created Oct 11, 2019 12:32:26 Helpful(0) Helpful(0)

Hello,

1. Verify camera power and connection

2. Discover and ping camera

3. Know username / password

4. Check ARP tables

5. Confirm no IP conflict

6. Upgrade firmware

7. Reboot camera

8. Check cabling

9. Factory reset camera

10. Call manufacturer or remote monitoring provider for support

Thanks

  • x
  • convention:

Telecommunications%20engineer%2C%20currently%20senior%20project%20manager%20at%20an%20operator%2C%20partner%20of%20Huawei%2C%20in%20the%20radio%20access%20network%20department%2C%20for%2020%20years%20I%20managed%20several%20types%20of%20projects%2C%20for%20the%20different%20nodes%20of%20the%20network.
All Answers
Hike
Hike Admin Created Oct 11, 2019 12:17:07 Helpful(0) Helpful(0)

Dear User:

109100019

Error Name

The network connection fails.

Error Description
The network connection fails.

Possible Cause
The server is offline or the connection times out due to network faults.

Handling Procedure
Check whether the network is normal and whether the server is online. If the error persists, contact Huawei GTAC.
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wissal
wissal MVE Created Oct 11, 2019 12:32:26 Helpful(0) Helpful(0)

Hello,

1. Verify camera power and connection

2. Discover and ping camera

3. Know username / password

4. Check ARP tables

5. Confirm no IP conflict

6. Upgrade firmware

7. Reboot camera

8. Check cabling

9. Factory reset camera

10. Call manufacturer or remote monitoring provider for support

Thanks

  • x
  • convention:

Telecommunications%20engineer%2C%20currently%20senior%20project%20manager%20at%20an%20operator%2C%20partner%20of%20Huawei%2C%20in%20the%20radio%20access%20network%20department%2C%20for%2020%20years%20I%20managed%20several%20types%20of%20projects%2C%20for%20the%20different%20nodes%20of%20the%20network.

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