Log in to the SSL VPN gateway

Created: Oct 14, 2019 08:07:35Latest reply: Oct 14, 2019 08:11:08 132 1 0 0
  Rewarded Hi-coins: 0 (problem resolved)

Hi, team

I have a USG6000V device. When I enter the username and password on the SSL VPN gateway login page through the web page, I am prompted "authentication failed". Is there any good solution?


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jason_hu
Admin Created Oct 14, 2019 08:11:08 Helpful(0) Helpful(0)

Hello@ster

Cause 1: The user name or password is incorrect.

Cause 2: The account is locked out after multiple consecutive incorrect password inputs.

Cause 3: The authentication server was configured incorrectly.

Cause 4: The certificate filtering field was specified incorrectly.

Cause 5: The AD server and FW have different time and time zone settings.

Causes vary depending on user authentication modes.

Processing step reference link:https://support.huawei.com/hedex/hdx.do?docid=EDOC1100068396&id=sec_admin_ssl_0034&text=A%252520PC%252520Displays%252520a%252520Message%252520%252522Authentication%252520failed%252522%252520After%252520a%252520User%252520Enters%252520a%252520User%252520Name%252520and%252520Password%252520Before%252520Logging%252520In%252520to%252520an%252520SSL%252520VPN%252520Gateway&lang=en
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jason_hu
jason_hu Admin Created Oct 14, 2019 08:11:08 Helpful(0) Helpful(0)

Hello@ster

Cause 1: The user name or password is incorrect.

Cause 2: The account is locked out after multiple consecutive incorrect password inputs.

Cause 3: The authentication server was configured incorrectly.

Cause 4: The certificate filtering field was specified incorrectly.

Cause 5: The AD server and FW have different time and time zone settings.

Causes vary depending on user authentication modes.

Processing step reference link:https://support.huawei.com/hedex/hdx.do?docid=EDOC1100068396&id=sec_admin_ssl_0034&text=A%252520PC%252520Displays%252520a%252520Message%252520%252522Authentication%252520failed%252522%252520After%252520a%252520User%252520Enters%252520a%252520User%252520Name%252520and%252520Password%252520Before%252520Logging%252520In%252520to%252520an%252520SSL%252520VPN%252520Gateway&lang=en
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