Applicable Models
Type | Models | |
|---|---|---|
Box IPC | eSpace IPC1601 | eSpace IPC1602 |
eSpace IPC2602 | eSpace IPC5602 | |
eSpace IPC5603 | - | |
Bullet IPC | eSpace IPC1201-VR | eSpace IPC2203-VR |
eSpace IPC2202-VR | eSpace IPC5202-VR | |
eSpace IPC5201-VR | - | |
PTZ IPC | eSpace IPC1801-Z36 | eSpace IPC1901-Z36 |
eSpace IPC2802-Z18 | eSpace IPC2902-Z18 | |
eSpace IPC5802-Z20 | eSpace IPC5902-Z20 | |
Dome IPC | eSpace IPC1701-VR-VP | eSpace IPC1701-VF-VP |
eSpace IPC2702-VF-VP | eSpace IPC2702-VR-VP | |
eSpace IPC5702-VR-VP | - | |
Symptom
The live video images of an IPC look white.
Possible Cause
The PU parameters of the IPC are set improperly.
Solution
- Login to the
IPC web page as the admin user.NOTE:
For details about the default password of adminuser, see the IPC Online Help corresponding to the faulty device.
- Right-click the live video pane and choose Sensor Config from the shortcut menu.
- Click Factory Setting to restore video parameter settings to factory defaults.
- Check whether
the fault is rectified.
If yes, the procedure ends. If no, contact your service provider for assistance.