Got it

"license and ESN do not match" appear on the smc server.

Created: Oct 12, 2019 09:18:31Latest reply: Oct 14, 2019 01:39:44 434 2 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

customer has a vc project , today a problem appeared . "the switch license is within the grace peiod" appear on the smc server, but the license of customer is permanent

please help solve this problem.

Featured Answers
Hey,girl
Created Oct 14, 2019 01:39:44

Hello, the following step can help you.
1.Copy ESNMaker to the SMC server. (Make sure the version is same with SMC2.0)
2. Connect the monitor to the computer room.

3. Disable all network cards, read ESN failed.

4.Each time a network card is enabled (other network cards are disabled), read ESN and generate a license file.


 For details, see The handing methods of inconsistent ESN between the license file and ESN of using network


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  • x
  • convention:

All Answers
Hello,
Possible Causes:
After the license file is imported into the SMC server, the hardware information about the SMC server is modified, for example, the network adapter on the server is enabled or disabled.
Solution :
we need to change ESN of licenses to new ESN using ESDP after getting revoke code.
Thanks
View more
  • x
  • convention:

Hello, the following step can help you.
1.Copy ESNMaker to the SMC server. (Make sure the version is same with SMC2.0)
2. Connect the monitor to the computer room.

3. Disable all network cards, read ESN failed.

4.Each time a network card is enabled (other network cards are disabled), read ESN and generate a license file.


 For details, see The handing methods of inconsistent ESN between the license file and ESN of using network


View more
  • x
  • convention:

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