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Large ping delay sometimes

Created: Sep 24, 2019 01:54:18Latest reply: Sep 24, 2019 03:15:28 507 3 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hello, I got a USG firewall, and there is something strange that I cannot understand, I’m not sure if there are physical errors with this device.

When I ping the firewall I found the delay is not stable, sometimes it’s low(1ms), but sometimes it could reach 50ms for a while. This is abnormal obviously.

Could you guys help me?

Thanks.


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Recommended answer

chenhui
Admin Created Sep 24, 2019 02:45:42

You are kindly advised to check the configuration, if the ICMP fast-reply is enabled. If not, it’s recommended to configure icmp echo-reply fast enable to enable fast ICMP reply function on the firewall. After the fast ICMP reply function is enabled, the device rapidly replies to the ICMP Echo Request packets destined for the device itself through the data plane.
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All Answers
You are kindly advised to check the configuration, if the ICMP fast-reply is enabled. If not, it’s recommended to configure icmp echo-reply fast enable to enable fast ICMP reply function on the firewall. After the fast ICMP reply function is enabled, the device rapidly replies to the ICMP Echo Request packets destined for the device itself through the data plane.
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Posted by chenhui at 2019-09-24 02:45 You are kindly advised to check the configuration, if the ICMP fast-reply is enabled. If not, it’s ...
OK, then why the ping increase sometimes and normal for other.
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Posted by user_3445655 at 2019-09-24 03:12 OK, then why the ping increase sometimes and normal for other.
the priority of ping packets on the management plane is low. So it may cause the ping delay increased when other tasks are working.
You can try disable the ICMP fast reply and observe the ping result, if it increases when other tasks occupy the most resource of firewall.
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