Dear Chanphirun!
Possible Causes
Cause 1: The cable is not connected to the network port, or the cable is faulty.
Cause 2: The network port is faulty.
Cause 3: The system control, switching, and timing board is faulty.
Procedure
1. Reconnect or replace the network cable.
2. Cause 1: The cable is not connected to the network port, or the cable is faulty.
Check whether the cable of the network port is loose or no cable is connected. Properly connect the NMS to the network port. The LINK indicator is in green.
3. Cause 2: The network port is faulty.
Replace the faulty board.
4. Cause 3: The system control, switching, and timing board is faulty.
Replace the system control, switching, and timing board.
Thank you!