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KMC_KEY_SYNC_FAIL ALARM

KMC_KEY_SYNC_FAIL ALARM

Created: Dec 6, 2021 06:59:19Latest reply: Dec 6, 2021 07:05:52 211 5 1 0 0
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Hello, 


DC908 reports 

 KMC_KEY_SYNC_FAIL ALARM. According to documentation, I need to recover database. However, I don't have a database to recover. How can I clear the alarm? 

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liqiang185
Admin Created Dec 6, 2021 07:05:46

Dear friend!
This indicates that the database runs abnormally or the database backup fails. If you don't have a database to reply to. You can apply for an operation window to perform a warm reset on the MPU.

If the alarm persists, Please collect NE data and submit it to Huawei TAC-PSE engineers.


Thank you!

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PanchakS
PanchakS Created Dec 8, 2021 04:07:06 (0) (0)
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liqiang185
liqiang185 Admin Created Dec 6, 2021 07:05:46

Dear friend!
This indicates that the database runs abnormally or the database backup fails. If you don't have a database to reply to. You can apply for an operation window to perform a warm reset on the MPU.

If the alarm persists, Please collect NE data and submit it to Huawei TAC-PSE engineers.


Thank you!

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  • x
  • convention：

PanchakS
PanchakS Created Dec 8, 2021 04:07:06 (0) (0)
good  
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3#
Unicef
Unicef MVE Created Dec 6, 2021 07:05:52

Hello friend!

Impact on the System
The database cannot be backed up, KMC cannot be enabled or disabled, and KMC keys cannot be configured.

Possible Causes
Cause 1: The database on the alarmed NE is abnormal.
Cause 2: The database backup fails on the alarmed NE.
Procedure
Restore NE data from the latest backup database.
If NE data restoration fails, contact Huawei engineers to handle the alarm.

https://support.huawei.com/enterprise/en/doc/EDOC1100010048/22dd22c4/kmc_key_sync_fail

Thanks!
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liqiang185
liqiang185 Created Dec 6, 2021 07:42:36 (0) (0)
Thank you!  
Unicef
Unicef Reply liqiang185  Created Dec 6, 2021 08:29:22 (0) (0)
 
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