Got it

Just want to ask you a question...

Created: Nov 23, 2018 13:29:13Latest reply: Dec 24, 2018 09:59:54 841 7 3 2
  Rewarded HiCoins: 0 (problem resolved)
Guys, is there any product documents that you're eager to get, but don't have the permission to download?
Thanks.
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WheatGrass
Created Nov 29, 2018 03:49:11 Helpful(0) Helpful(0)

Please contact e.support@huawei.com to enhance your Huawei registered account privilege. And also, provide the SN of the product and contract of the product together in the email.
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rociot
rociot Created Nov 23, 2018 17:32:15 Helpful(0) Helpful(0)

Hi friend,

Do you have information for an specific device?
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Skay
Skay Created Nov 24, 2018 02:07:42 Helpful(0) Helpful(0)

if you get the document link but cannot download it , you need to increase your permission .
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Finn92
Finn92 Created Nov 28, 2018 06:49:48 Helpful(0) Helpful(0)

hello sir ,
if you can access the document link but cannot review it , maybe you need to increase your permission .
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Jessica_Tian
Jessica_Tian Created Nov 28, 2018 07:06:13 Helpful(0) Helpful(0)

you can send email to ask for help, the email address is : e.support@huawei.com
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wissal
wissal MVE Created Nov 28, 2018 09:35:27 Helpful(0) Helpful(0)

Yes it happened to me, in fact the system asked me to increase my rights, this is possible just add some informations and
later I waited for the verification of the support team Huawei, finally I received a confirmation by email indicating that I have permission to open and download the documents I wanted to obtain. it's simple.
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I%20would%20like%20to%20share%20with%20you%20my%20experience%2C%20I'm%20telecommunications%20engineer%2C%20currently%20senior%20project%20manager%20at%20an%20operator%2C%20partner%20of%20Huawei%2C%20in%20the%20radio%20access%20network%20department%2C%20for%2020%20years%20I%20managed%20several%20types%20of%20projects%2C%20for%20the%20different%20nodes%20of%20the%20network.%3Cbr%2F%3EAt%20the%20same%20time%2C%20I%20give%20courses%20in%20universities%20as%20a%20temporary%2C%20to%20bring%20the%20operational%20side%20of%20telecommunication%20technologies%20to%20students%2C%20for%20network%20supervision%20systems%2C%20mobile%20radio%20networks%20and%20access%20networks%20et
WheatGrass
WheatGrass Created Nov 29, 2018 03:49:11 Helpful(0) Helpful(0)

Please contact e.support@huawei.com to enhance your Huawei registered account privilege. And also, provide the SN of the product and contract of the product together in the email.
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  • convention:

4am
4am Created Dec 24, 2018 09:59:54 Helpful(0) Helpful(0)

Permission control is necessary. You can apply for permission from the Huawei official website.
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