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IVS Client froze at the l...

IVS Client froze at the logo download stage

Created: Jul 29, 2019 11:22:17Latest reply: Sep 24, 2021 17:53:20 2024 5 0 0 0
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Hi, Support.

IVS Client froze at the logo download stage.


During login process, IVS Clientfroze at the logo download stage.


When opening the IVS C/S client and entering the user name and passwordto log in, the IVS client stopped responding and froze at the logo downloadstage. The system did not display any error message.


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Hike
Created Jul 29, 2019 11:27:16

Hi, Xeon!

1. Maybe you did not run the IVS C/S client as the administrator user or did not have read, write and modify permission on files in the installation directory of the IVS C/S client.

You can run the client as an administrator and view the read and write permissions on the IVS installation directory.

2. Check the IVS client logs.

3. If necessary, reinstall the IVS client.
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chantha
chantha Created Nov 13, 2021 01:54:54 (0) (0)
 
user_4237671
user_4237671 Created Jan 14, 2022 02:39:15 (0) (0)
cool  
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(1) (0)
2#
Hike
Hike Created Jul 29, 2019 11:27:16

Hi, Xeon!

1. Maybe you did not run the IVS C/S client as the administrator user or did not have read, write and modify permission on files in the installation directory of the IVS C/S client.

You can run the client as an administrator and view the read and write permissions on the IVS installation directory.

2. Check the IVS client logs.

3. If necessary, reinstall the IVS client.
View more
  • x
  • convention：

chantha
chantha Created Nov 13, 2021 01:54:54 (0) (0)
 
user_4237671
user_4237671 Created Jan 14, 2022 02:39:15 (0) (0)
cool  
(0) (0)
3#
futurework
futurework Created Sep 23, 2021 19:42:30

GOOD
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(0) (0)
4#
futurework
futurework Created Sep 24, 2021 17:53:20

good
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