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IVS Client cannot connect...

IVS Client cannot connect to VCN. Authentication Error

Created: Jun 11, 2021 15:44:10Latest reply: Jun 12, 2021 01:45:10 265 3 0 0 0
  HiCoins as reward： 5 (problem unresolved)
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Hello team,


I'm asking for your help because, we have already configured a VCN 540, but when we try to connect to it via IVS Client, it notify us as a wrong credentials. I've already changed the VCN management password a few times, but the error persists.

IVSIP camera

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Y_T_Z
Admin Created Jun 12, 2021 01:45:10

Hi, FTAFURP!
Good day to you!
Is this error occur when you log in to the IVS client?
It is recommended that you try "Run this program as an administrator" to run the IVS Client.
At the same time, you need to check your login user name and password, and start TLS on the interface.
Waiting for your feedback!
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ariase88
ariase88 Admin Created Jun 11, 2021 15:49:27

Thanks for contacting the Huawei community!

We are checking your question and will provide an answer to you shortly...
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sachandio
sachandio Created Jun 11, 2021 16:03:31

Hello Dear,
I refer to

https://support.huawei.com/hedex/hdx.do?lib=EDOC1100046473CEH10178&docid=EDOC1100046473&lang=en&v=11&tocLib=EDOC1100046473CEH10178&tocV=11&id=EN-US_TOPIC_0177857324&tocURL=resources%25252Ftoctopics%25252Fen-us_topic_0177857324.html&p=t&fe=1&ui=3&keyword=IVS%252BClient%252B%252BAuthentication%252B

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4#
Y_T_Z
Y_T_Z Admin Created Jun 12, 2021 01:45:10

Hi, FTAFURP!
Good day to you!
Is this error occur when you log in to the IVS client?
It is recommended that you try "Run this program as an administrator" to run the IVS Client.
At the same time, you need to check your login user name and password, and start TLS on the interface.
Waiting for your feedback!
View more
  • x
  • convention：
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